Handle inquiries, complaints and other requests. Repair trust, locate resources for problem resolution and design best-option solutions. Experienced in customer service, general office practices, and procedures ,having complete command over written and reading english having good communication skills. Young, dynamic, goal oriented and proactive with the ability to lead and motivate a team, seeks placement
Answering the queries of the customers, responsible to satisfy customer and maintain good image for the company.
Training new team members, which includes system handling, product information, complaint handling and other requirements.
Collecting complaints related issue and forward it to the concerned department for proper resolution.
Guide customers about upcoming products and services.
Change of Ownership, Blocking, Restoration, Recreation and Activation of numbers is catered.
Meets commitments to customers.
Managing all accounts of sale and purchaising of Medicine and Glasses