概要

Handle inquiries, complaints and other requests. Repair trust, locate resources for problem resolution and design best-option solutions. Experienced in customer service, general office practices, and procedures ,having complete command over written and reading english having good communication skills. Young, dynamic, goal oriented and proactive with the ability to lead and motivate a team, seeks placement

工作经历

公司标识
Customer Services Executive
Mobilink
Dec 2012 - 代表 | Karachi, Pakistan

Answering the queries of the customers, responsible to satisfy customer and maintain good image for the company.
Training new team members, which includes system handling, product information, complaint handling and other requirements.
Collecting complaints related issue and forward it to the concerned department for proper resolution.
Guide customers about upcoming products and services.
Change of Ownership, Blocking, Restoration, Recreation and Activation of numbers is catered.
Meets commitments to customers.

公司标识
Accountant
Muhammadi Welfare Eye Hospital
Jul 2016 - Jan 2018 | Karachi, Pakistan

Managing all accounts of sale and purchaising of Medicine and Glasses

学历

University of Karachi
学士, 艺术学士, B.A‎
Economics, Education, Sociology
所占比重 50%
2009

语言

熟练 乌尔都语
熟练 信德语
中级 英语