A commercially aware,driven ,well organized and hands on Sales and Retail Manager.I am very good at sharing my expertise in the most helpful ways with my colleagues.Maximum achieves great results in my career because of the way i leads,develops and inspires my team.I have a bold ,brilliant and clear style of leadership that is at the core of how I runs the things ,Right now I am looking to grow ,develop and progress within a sales and Retail business and is looking for a unique place to work on the high street that will provide me with many new opportunities for development and careers progression.
Formulate fruitful business development strategies to ensure long-term success
Set standards and objectives for different stores and departments
Optimize and oversee operations to ensure efficiency
Lead a team of store managers towards effective collaboration and attainment of goals
Undertake sound financial management to ensure stores are profitable and stay within budget
Ensure compliance with company’s policies and operational guidelines
Deal with problems by providing creative and practical solutions
Evaluate performance using key metrics and address issues to improve it
Report to senior executives on progress and issues
Assist upper management in decisions for expansion or acquisition
Achieving daily ,weekly,Monthly yearly sale Targets.
Scheduling and assigning employees; following up on work results.
Recruiting new staff, Orienting, and Training employees.
Following Daily ordering procedure & Dealing with all suppliers .
Well verse in supplier dealing with excellent negotiation and communication skills.
Coaching , counseling, and disciplining employees (If necessary); planning, monitoring, and appraising job results.
Dealing with customer service issues such as queries and complaints.
Achieves financial targets by analyzing variances, and initiating corrective actions.
Identifies current and future customer requirements, provide excellent customer service.
Managing yearly ,quarterly budgets for stores.
Ensures availability of merchandise by maintaining inventories.
Formulating pricing strategies by reviewing stock status ; studying market trends.
Determining additional needed sales promotion, and clearance sales (if Necessary).
Secures merchandise by ensuring efficiency of security systems and measures.
Maintains professional and technical knowledge by establishing personal networks with suppliers; striving to understand trends and Merchandise.
Maintains operations by coordinating, and enforcing company`s Policies.
Achieving daily ,weekly,Monthly yearly sale Targets and KPIs.
Making individual staff target .
Reporting to our Area manager (depending on seniority) .
Staff management, training & personal development.
Setting & ensuring the day to day task management of staff i.e.
Dealing with Suppliers, vendor management, procurement.
Ensure the correct replenishment of stock, customer service levels etc.
Ensure the correct level of communication to team .
Oversee the merchandising & store design layout.
Regular reporting on performance, issues and solutions.
liaising with suppliers on store merchandising & stock selection.
Following Daily Cash up Procedure.
Driving exceptional customer service experience through my team etc...
Customer services, Managing delivery.Office work, Cash handling .Recruit & train new staff, Store management.Dealing enquiries and complains, Merchandizing ,Managing staff training.Working with Area Manager and improve profitability sales& control expenses.
Assist the Retail Store Manager in planning and implementing strategies to attract customers .Coordinate daily customer service operations (e.g. sales processes, orders and payments) .Track the progress of weekly, monthly, quarterly and annual objectives .Monitor and maintain store inventory .Evaluate employee performance and identify hiring and training needs .Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates .Monitor retail operating costs, budgets and resources .Suggest sales training programs and techniques Communicate with clients and evaluate their needs .Analyze consumer behavior and adjust product positioning .Handle complaints from customers .Research emerging products and use information to update the store’s merchandise Create reports, analyze and interpret retail data, like revenues, expenses and competition .Conduct regular audits to ensure the store is functionable and presentable .Make sure all employees adhere to company’s policies and guidelines Act as our store’s representative and set an example for our staff.