概要

Self-motivated and hard working .My intention at this step would be to learn new things related to my profession and use all my knowledge I have gathered about.


As it is a technical field, one has to be updated because the technology changes often. It is my responsibility to learn and adopt the new technology. It would be profitable for me as well as for my company. 


i like to work in a challenging environment to prove my skills and utilize my knowledge & intelligence in the growth of the organization.


Detail oriented and multitasking professional having a bachelor    of engineering degree in computer science technology.

Deep understanding regarding software development and networking  environments and considerable talent in achieving critical solutions.
Able to understand and implement modern operating systems and great experience of their troubleshooting.

项目

: Content Management System. (CMS)
Events Information Management System

工作经历

公司标识
Support Engineer
Nishat Chunian Ltd
Sep 2019 - Oct 2020 | Lahore, Pakistan

Deployment or installation hardware including Computer systems, Display devices and other peripherals (Printers, Scanners, Routers, Switches, Firewall, Wi-Fi Access Points, Projector, Bio- metric Attendance or Face recognition Systems).
Support Software, Windows OS, Servers & laptop installation and configuration with network printer and configuration.
Checking Antivirus updated status and take action on it if necessary and manage Proxy servers (PFsense, Squid, and TMG).
Install and manage Microsoft Active Directory, Group Policy DHCP and File server. Manage Active Directory making new accounts password rest or lock account.
Deploy and configure the Cisco gigabit or TpLink switches and create VLAN's and configure LAN, WAN and internet TCP/IP4.
Manage and Installation of CCTV or IPCamera's at DVR or NVR(Dahua, Hikvision and other local) and their configuration in network.
Troubleshoot and settle the technical issues related to computer networks as well as IP cameras, Printers and Systems.
Setup or replace computers, troubleshot or replacement and up gradation of Storage's (IDE, SATA, SSD), Ram, Motherboard, Processor and Power Supplies.
Communicate and solve client’s problems via phone, email, live chat and face-to-face meetings. Manage Wireless Connectivity by setting the Channel, SSID and Security.

公司标识
MIS Supervisor
Interloop Limited
Jul 2018 - Sep 2019 | Faisalabad, Pakistan


Ensure internet availability, troubleshooting and maintenance of network at workstations.
Providing Network connectivity support across the board
Effective in resolving IT queries, incidents and problems and provides timely responses to all these
queries
Installing and configuring computer hardware, software, systems and networks
Replacement of IT equipment parts when and where required.
Complete LAN/WAN Management, deployment and troubleshooting
Supervising all types of helpdesk facilities either in person or over the telephone
Installation of Microsoft Windows, Servers 2008, 2012, 2016 and different Application
Software for users.
Ms. Office Installation, Configuration. Bio Metric System and Enrolling employees.
Working with Active Directory and creating users/groups as required.
Created and maintained the IT major incident and outage reports

公司标识
CUSTOMER SERVICE EXECUTIVE (INTERNATIONAL)
Mind Bridge Pvt Ltd
Feb 2017 - May 2018 | Lahore, Pakistan


Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions 
Update our internal databases with information about technical issues and useful discussions with customers.
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Assist in training junior Customer Support Representatives
provide concise information to customer .
Sets client expextations.
quikly identify pain points.
identify possible website errors.

公司标识
software engineer intern
Sponch Technology (with freelancer team) -freelance web Developer
Apr 2016 - Jan 2017 | Faisalabad, Pakistan

Role & contribution:
• Convert mockup into HTML, JavaScript, AJAX AND JSON.
• Represented the team at meetings with executives and discussed project goals and milestones.
• Design Implement and monitor web pages and sites for continues in a fast-paced environment.

公司标识
Data Entry Operator
Nishat Chunia Limited
Nov 2011 - Dec 2013 | Lahore, Pakistan

Admin department perform various duties related clerialy tasks.

学历

Virtual University of Pakistan
学士, 理工学士, Bs computer science‎
SQL Server Database, Data Communication and Networks, algorithms. operating system. assembly .programmings
所占比重 69%
2018
Government College
中级/A级, 计算机科学学生, ICS‎
Computer, Physica, Mathematics
所占比重 60%
2012
j.W Grammar high school
大学入学/0级, 科学, matric‎
Chemistry, physics, mathematics
所占比重 67%
2010

技能

熟练 American English
中级 CCNA
熟练 Cisco Access Points
中级 Cisco Networking Devices
熟练 Cisco Routers
熟练 Computer Hardware Installation
熟练 Customer Service Representatives
中级 database (MS SQL, MYSQL)
中级 IP CCTV
熟练 Networking
中级 Social Media Stratgies
熟练 Technical Support
中级 web backend (php7.c#.codignitr,mvc,)
中级 website frontend (html,css3,js,)
熟练 Windows Server 2012 2016
中级 WordPress Themes Development
初学者 WP CLI
熟练 Written Skills

语言

熟练 英语
中级 乌尔都语