• Checking of account opening documents as per regulatory requirements and bank operations manual.
• To ensure all applicable AML/CFT/CDD/EDD requirements have been completed by branch.
• To reject the task in case of any discrepancy and update comments on MYSIS.
• To coordinate with branches in case of any discrepancy for rectification.
• To assist new trainee.
Maintain customer service, floor management, account opening, customer's complain and queries.