概要


Seeking a challenging and career oriented position in an esteemed organization with opportunities to grow professionally and work for organization with the purpose of achieving common goals and objectives.


工作经历

公司标识
Supervisor / Team Lead / IT Support
System Limited
Sep 2019 - Oct 2020 | Lahore, Pakistan

Project of wapda helpline number
118. I am a supervisor of Evening shift. 54 agents working in my shift. Including in inbound outbound and Email support (CHAT) .

Office: Aiwan E Iqbal, Egerton Road, Lahore

公司标识
supervisor
Ovex Technologies
Mar 2018 - Feb 2019 | Lahore, Pakistan

Basically it\'s a a project of wapda helpline number 118. I am a supervisor of Evening shift. 54 agents working in my shift. Including in inbound outbound and Email support (CHAT) . All agent working as a team ..... now Ovex Technologies contract complete and forward to system limited company

公司标识
Customer Representative Office (CRO)
Punjab Information Technology Board
Jun 2016 - Nov 2018 | Lahore, Pakistan

it\'s a government projec.t I am handling 19 Campaign. for exp Lahore High Court, Punjab helth line, metro bus , agriculture helpline, Overseas Pakistan, excise and taxation ,Bise education helpline, e Stamping , food Authority , zimmedar shayari Khidmat card. PDMA helpline. citizen facilities centre etc.

公司标识
customer service representative CSR
PTCL Johar Town
Jul 2015 - Feb 2016 | Lahore, Pakistan

Its a Complaint Centre 1218. We are resolving customer issues in internet , evo, Broadband , Smart TV , V fone, and and bill issues.

公司标识
DATA ENTRY OPERATOR
Accountancy Outsourcing Services (Pvt.) Ltd
Jul 2013 - Mar 2015 | Lahore, Pakistan

Enter the data in computer through form

公司标识
Tns Aftab
TNS- Aftab
Jan 2013 - Oct 2013 | Lahore, Pakistan

Enter the data in computer through form for different companies

学历

Corvit College Liberty Lahore
证书, CCNA‎
Router and Switch
Completed
2018
Corvit College Liberty Lahore
证书, CCNA‎
Security
Completed
2018
University of South Asia
硕士, 科学硕士学位, BSCS‎
Networking, Computer Software
CGPA 3.0/4
2018
Corvit College Liberty Lahore
证书, CCNA R&S‎
NETWORKING
Completed
2018

技能

中级 Account Sales Strategies
中级 Accounts Administration
熟练 Achieving Measurable Results
中级 Aftersales
中级 Amazon CloudFront
中级 American Acssant
中级 Aseptic Technique Knowledge
中级 Avatar
熟练 Call Center Development
熟练 Call Center Networking
中级 CCNA
熟练 CCNP
中级 Cloud Computing Knowledge
熟练 Coaching Staff
熟练 Communion Skills
初学者 Compliance
熟练 Computer Hardware Installation
熟练 Computer Network Operations
中级 Computer/Technical Literacy
熟练 CRM Command
中级 Custom CRM
熟练 Customer Experience Management
熟练 Customer Satisfaction Research
初学者 Data Miniing
熟练 Data Mining
熟练 Database Management 
熟练 Effective Communication
初学者 Electrical Controls
初学者 English Communication
熟练 Evaluating Risk
熟练 Excellence Standard
熟练 Feedback Assessment
熟练 Finance Administration
中级 Fluent in English
中级 Fluentent in English
中级 Google Spreadsheets Knowledge
熟练 Google Search Command
熟练 Handling Assignments
熟练 HR Values
熟练 Human Resource Planninng
熟练 Information Technology Command
熟练 IT Recruitment
中级 IT Tools Knowledge
熟练 IT Troubleshooting
熟练 Legitimate Knowledge
初学者 MCSE
中级 Microsoft
熟练 Motivation
熟练 Multicultural Team Building
中级 Networking Protocol

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语