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概要
A skillful, dynamic and multitalented person having vast knowledge in the field of IT and specially in networking.
Excellent in implementing new and innovating ideas in the system.
Expert in troubleshooting and maintain the existing and new systems.
Excellent in maintaining the documents of related systems.
Able to work individually as well as in group.
Excellent communication skills
项目
工作经历
System Support Engineer
• Uploading and downloading of Daily Express files to FTP Server.
• Configuration of PF Sense software as DHCP Server, DNS Server,
Wi-Fi Access Point and VPN.
• Monitoring of Firewall and Routers through PF Sense.
• Monitoring of whole IT Network through PRTG.
• Installation of new hardware, software and printers.
• Setting up user accounts, permissions and passwords.
• Diagnose and solve both hardware and software errors.
IT Engineer
Perform daily checks to ensure that uptime for network performance, WIFI, meeting rooms, applications etc.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults including replacing damaged parts, ordering new parts when necessary.
• Providing assistance to colleagues with technology-related issues.
• Meeting room support for tele/ video conference solutions to minimize disruption to the productivity of meetings. Proactive monitoring to ensure that all meeting rooms tech are online and working order.
• Enforce the IT policies and procedures and act as a custodian of IT and help educate users on best practices, protect data, software and hardware to local IT infrastructure
IT Support Engineer
Configurations of Routing and Switching Devices.
• Configuring LAN, WAN, Wireless equipment’s.
• Providing 1st and 2nd line support to all the IT systems
• Ensure that priority 1 / critical issues are communicated to the IT leadership team and key stakeholders for visibility and awareness.
• Perform daily checks to ensure that up time for network performance.
Junior IT Engineer
Installation of new hardware, software and printers.
• Setting up user accounts, permissions and passwords
• Diagnose and solve both hardware and software errors.
• Adept in preparing documents and presentation using MS Office.
• Identifying, diagnosing, and resolving network problems.
