概要

Good Business Communication skils
Confident
Ability to work in stress
Able to manage business affairs
Staff Motivation
Used maximum labour
Try to aware market current situation

项目

Utilities Control
Order Takers Training

工作经历

公司标识
Assistant Admin Manager
Bundu Khan
Aug 2015 - 代表 | Lahore, Pakistan

Training of Call Center Staff and All the branches cashiers.
Personal Grooming of the order takers.
Handle all the Maintenance and Emergency Complaints related to all the units of the company and assign to concern persons like IT, Electricity, Generator, Plumbers, Air Condition and cold stores.
Organize and Schedule appointments.
Plan Meetings and take detailed minutes.
Write and Distribute email and correspondence Letters.
Assist in the preparation of regularly scheduled reports.
Develop and maintain a filling system.
Update and Maintain office policies and procedures.
Order office supplies and research new deals and suppliers.
Maintain contact list.
Submit and Reconcile expense report.
Provide general support to visitors.
Act as the point of contact for Internal and external clients and staff.
Liaise with executive and senior administrative assistants to handle requests and queries from Senior Management.
Strong organizational skills with the ability to multi-task.
Manning of the all restaurants front staff.
Employees on boarding.
Ensure all complaints are handled in accordance with regulatory and legislative framework and in accordance with company standards.

Undertake in depth investigations into all complaints, ensuring that the reason for the complaint is fully understood, and that preventative and corrective actions relating to the complaint are completed.

Identification of patterns and trends in complaints and production of accurate and meaningful Management Information in relation to this.

Deliver a first class customer service encompassing the Treating Customer Fairly principles.

公司标识
Leads Officer
Careem
Aug 2016 - Dec 2016 | Lahore, Pakistan

Set the general meetings in between company and vendors.
prepared the vendors & captains reports for presentation to management.
Set meetings between vendors and captains.
Convince the vendors to attend information seminar etc.

公司标识
Office Assistant
Rehman Travels
Oct 2009 - Mar 2012 | Lahore, Pakistan

Maintenance of documentation, Receipts, Payments

学历

University of the Punjab
学士, 贸易学士, B.com IT‎
accounting, taxation, business communication
所占比重 50%
2015

技能

2 年 Bookkeeping
1 yearCommitment to Customer Service
1 yearComplaint Handling and Customer Satisfaction
2 年 Maintaining Expense Reccord
2 年 maintenance
少于一年Restaurant Hosting
1 yearStaff Training
1 yearTechnical Staff Management

语言

初学者 印度语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语