概要

Im a multi-tasking intellectual person having experience for more than 9 years in my career from the department of goods receiving to sales floor which includes shoes & luggage, textile, apparel, office & media, DIY, food & fresh food as the manager have proficiency on below. 1 Planning & co-ordination with top - Management. 2 Designing & achieving the departments goals 3 Communication of goals to the team & their follow ups to achieve them in time 4 Innovations in process flow of jobs Working in team and with team is one of my utmost strength. I love to work under pressure and take challenges to convert the worst situations of business into best ones by emerging and empowering teams to retain the standout situation.

工作经历

公司标识
Operation manager
Taj Corporation
Sep 2021 - Mar 2022 | Hyderabad, Pakistan

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公司标识
Retail Operations Manager
Shell Pakistan (Resourcelink)
Jan 2020 - Sep 2021 | Hyderabad, Pakistan

fully participate in meetings with independent retailers in using the FSC bespoke software to identify areas where opportunities exist for increasing sales.
The constant coaching of onsite staff to ensure that they complete tasks efficiently and engage effectively with their customers and enjoy their work.
Engage with the retailers and client Territory Managers to assess the business operations and make the necessary adjustments.
Identify opportunities and implement new POS, merchandising plans, display equipment and layouts.
Dealing and investigating customer complaints, resolve the specific case and prevent repeats of the issue in the future.
Producing Management Information reports on a regular basis to a high standard.
Creating, attending and delivering presentations to territory and district meetings as appropriate.
To continually review product quality while at the Service Station reporting back on any falling below The FSC documented standards
Merchandising Support, Surveys of existing layouts, installation of new equipment/POS.
Compliance Checking, ensuring shop layout plans have not changed, auditing Planogram compliance, NPD availability, retail Brand Standards, food Safety Audit.

公司标识
Store MANAGER
Miniso Lifestyle Pakistan (SMC-Private) Limited
Aug 2018 - Jan 2020 | Hyderabad, Pakistan

Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training and developing new employees.
Resolving customer issues to their overall satisfaction.
Maintaining an overall management style that follows company best practices.
Providing leadership and direction to all employees.
Ensuring product quality and availability.
Preparing and presenting employee reviews.
Working closely with the store manager to lead staff.
Overseeing retail inventory.
Assisting customers whenever necessary.
Organizing employee schedule.
Ensuring that health, safety, and security rules are followed.
Taking disciplinary action when necessary.
Ensuring a consistent standard of customer service.
Motivating employees and ensuring a focus on the mission.
Maintaining merchandise and a visual plan.
Maintaining stores to standards, including stocking and cleaning.
Completing tasks assigned by the general manager accurately and efficiently.
Supporting area manager as needed.

公司标识
OUTLET MANAGER
maxbachat supermarket
Oct 2012 - Jul 2018 | Hyderabad, Pakistan

Checking daily sales summery and raise order as per store/Department requirement.
To achieve margin targets through efficient management of stock budgets and stock management including retail price management.
Plan profit through delivery of both volume and cash margin by management of full price and markdown sales, intake margins, levels of markdown and terminal stocks.
Develop and maintain a networking culture with other retailers in order to maximise on performance opportunities and service developments.
Plan and implement a promotional events calendar in order to meet business plan, whilst ensuring the brand integrity.
Develop marketing initiatives to ensure the brand is represented in the local market.
Daily Stock Counting Fast Items Posting In System And Direct Reporting To CEO.
Good Receiving, wharehouse and Stock Room schedule are properly maintained .
Good Receiving and charlie check schedule are properly maintained and follow-ups on incomplete deliveries .
Inventory management of around 45 days stock in department o Old Stock management
o Faulty & damage stock management (Returning to Supplier) o New models induction (home electronics & office and Media)
Partial & annual stock take to match the physical stock as per system quantity o Product Product quality should be as per standards o Price Price of the product must be reasonable for customer Daily Gap Check / Monthly Rail card Audit & QA Audit.
Quarterly partial inventory plan , System or physical stock Count as per SOP.

学历

University of Sindh
硕士, 工商管理硕士学位, MBA‎
Business Administration, Retail And Management
等级 B
2018
University of Sindh
学士, 贸易学士, B.Com‎
Accounts, Business And Administration, Cost Accounting
等级 B+
2016

技能

熟练 Business Development
熟练 Staff Management
熟练 Accounting
熟练 Accounts Administration
熟练 Accounts Finalization
熟练 Accounts Payments Handling
熟练 Accounts Reconciliation
熟练 Adaptive Management
熟练 Administration Knowledge
熟练 Administrative Skills
熟练 Agile and Flexible
熟练 Agile Project Management
熟练 Answering Inquiries
熟练 App Store Management
初学者 Architectural Project Management
熟练 Area Sales
熟练 Auto Desk Software Command
熟练 B2B Business Development
熟练 B2B Manager Marketing
熟练 Basic Accounting and Financial Planning
熟练 Bookkeeping
熟练 BOQ
熟练 Branch Banking
熟练 Branch Operations Management
熟练 Budgeting and Forecasting
熟练 Business Development
熟练 Business Excellence
熟练 Capacity Building
熟练 Cash Flow Management
熟练 Client Dealing
熟练 Collections Handling
熟练 Communication and Presentation Skills
熟练 Company Stores Management
熟练 Computer Proficient
熟练 Content Audit
熟练 Content Development
熟练 Cooordination Skills
初学者 Data Analysis
熟练 Data Analytics
熟练 Deadline Management
熟练 Digital Business Development
熟练 Digital Marketing Management
熟练 Driving Business Growth
熟练 Email Marketing
熟练 Employee Relations Management
熟练 End to End Project Management
熟练 ERP Modules
熟练 Export Development
熟练 Field Coordination
熟练 Field Sales

语言

初学者 旁遮普语
熟练 信德语
熟练 乌尔都语
熟练 普什图语
熟练 英语

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