概要

I am currently working as Software Support Engineer at Mattoo Corporation. I have learnt a great deal during my time on current Post including Release Testing, Release Deployment, Software Support, Training to end user, Reporting to concerns, Live Monitoring of end users, Evaluation, Feedback’s, Quality orientation session, but I now feel as though I am ready to learn a different area of the job level.
In my life I gained valuable experience meeting with people from diverse backgrounds. These skills will help me work with others in Organizations. I am a very enthusiastic and self-motivated worker who strives to achieve the very best. I am organized and thorough in my work and am now seeking a new challenge to keep me on my toes and keep my skills up to date. I know that I can handle multiple responsibilities and successfully meet deadlines.

工作经历

公司标识
Sales Admin Executive
Haut Buys (Pvt) Ltd
Jan 2017 - 代表 | Lahore, Pakistan

1- Processing Product Orders
2- Processing invoices for all sales transactions
3- Checking data accuracy in orders and invoices
4- Liaise with the Logistics department to ensure timely deliveries
5- Checking prices and contracts are up to date
6- Reporting monthly sales results to the sales team (Nationwide, Region-wise, Brand-wise, SKU-wise, Area-wise, Executive-wise)
7- Supporting the sales force with general operations to help reach the team’s objectives
8- Dealing with and responding to high volumes of emails
9- Ensure sales targets are met and report any deviations
10- Stay up-to-date with new products and features

公司标识
Software Support Engineer
Mattoo Corporation
Oct 2016 - Jan 2017 | Lahore, Pakistan

Coordination with Staff and Head office for Sales, Reporting and IT matters.
Training and guidance to KPO and End users.
Team Management & Team Player.
Consult with Management about critical issues.
Responsible to Manage, Plan, and Execute the Marketing Strategy to achieve the objectives.
Understand, support, and comply with all company policies and procedures
Support and guiding for the relevant sales person or MITS department.
Discuss with team about troubleshooting in SMS (Software).
Report of the activity/progress to Line Manager.
Responsible to implement SQL Server 2008 and android devices nationwide with physical appearance as well as remotely.
Responsible to provide assistance to Software Developer and Managing Director to update the Software as per needs and requirements (as a part of development team).

公司标识
Field Support Engineer
IBEX Global
Jul 2014 - Sep 2016 | Lahore, Pakistan

Coordination with Staff and Head office for NPDMS projects.
Training and guidance to KPO and End users.
Team Management & Team Player.
Consult with Management and Nestle about critical issues.
Responsible to Manage, Plan, and Execute the Marketing Strategy to achieve the objectives.
Understand, support, and comply with all company policies and procedures
Support and guiding for the relevant sales person or MITS department.
Discuss with team about trouble shooting in NPDMS.
Report of the activity/progress to Line Manager.
Implementation and training.

学历

University of the Punjab
学士, 艺术学士, B.A‎
Journalism, Language (Punjabi), Language (Persian)
所占比重 45%
2010

技能

熟练 SQL SERVER 2005
熟练 SQL Server 2008

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语