概要

Social Media Marketing

工作经历

公司标识
Social Media Marketing Manager
ANZAY Jewellery
Jul 2019 - May 2020 | Lahore, Pakistan

Arrange content for social media post from graphic designer.

Run ads on social media.

Create a regular publishing schedule and promote content through social advertising.

Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.

Integrate all channels of marketing (social media, SEO, content marketing, email, print and digital marketing).

Manage or oversee all social advertising campaigns.

Administrate the creation and publishing of relevant, original, high-quality content (for all channels and ads).

Review online shop and remove any discontinued/out-of-stock items.

Prepare stock demand sheet and share with stock department.

Monitor listings and take action on under-performing product lines.

公司标识
Social Media Assistant
ANZAY Jewellery
Jan 2019 - Jun 2019 | Lahore, Pakistan

Responding to customer queries in a timely and accurate way, via Whatsapp, Facebook, Instagram, phone, email.

Identify customer needs and provide customers the product they are looking for.

Take orders arrange products and ensure order delivery
Monitor customer complaints on social media and reach out to provide assistance.

Inform customers about new offers and latest collection via Whatsapp.

Gather customer feedback after order delivery and share with Team Manager.

Assist in training junior Customer Support Representatives.

Update our internal databases with information about technical issues and useful discussions with customers.

Book couriers on Tcs website and pack orders received via website, telephone, Whatsapp for collection.

学历

Institute Of Commerical Management United Kingdom.
学士, 工商管理学士学位, BBA Hons‎
Business Management, Marketing
等级 A+
2019
BISE
中级/A级, 理学院(工程预科), F.S.c (Pre-Enggineering)‎
physics, chemistry, mathematics
等级 B
2014
Cosmos Public High School
大学入学/0级, 科学, Matriculation‎
Biology, Physics, Chemistry
等级 A
2012

技能

中级 Digital Marketing
中级 Google AdWords
中级 Google Analytics

语言

熟练 乌尔都语
中级 英语