概要

As a Customer Service Officer responsibility to attracts potential customers by answering product
and service questions suggesting information about other products and services. Process orders,
prepare correspondences and fulfill customer needs to ensure customer satisfaction. Right now I
am looking to further my career by joining a company that has a positive ethos and a can-do
culture.

工作经历

公司标识
Customer Service Officer
Brand Collection
Jul 2020 - 代表 | Karachi, Pakistan

Complete Household Solution Available Fast Delivery Available All Over Pakistan
Manage our social Media account (Facebook)
Finding ways to measure customer satisfaction and improve services
Investigating and solving customers' problems, which may be complex or long-standing problems
that have been passed on by customer service assistants.
Attention to detail.

公司标识
Customer Service Officer
Favy. Pk
Jul 2020 - 代表 | Karachi, Pakistan

Complete Household Solution Available Fast Delivery Available All Over Pakistan. Household Supplies
Manage our social Media account (Facebook)
Finding ways to measure customer satisfaction and improve services
Investigating and solving customers' problems, which may be complex or long-standing problems
that have been passed on by customer service assistants.
Attention to detail.
Taking orders

公司标识
Communication Executive
Halal Assessment and Certification Institute Pvt Ltd
Dec 2019 - 代表 | Hari Pur, Pakistan

(HACI) is a Pakistan based organization that struggle to make sure the availability of Halal products to
Muslim consumers through awareness, training's and evidence based verification
Manage our social Media account (Facebook, Instagram )
Finding ways to measure customer satisfaction and improve services
Provide details to our clients about our services.
Organized and managed our Trainings in different organizations.
Collecting data, online registration, and online portal details all arrangements of training.
Record keeping, Documentation, Follow-ups, managing emails.

公司标识
Customer Service Officer
Integrative Medical & Research Center
Feb 2019 - 代表 | Islamabad, Pakistan

Manage our social media account (Facebook, Instagram )
• Finding ways to measure customer satisfaction and improve services
• Investigating and solving customers\' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
• Attention to detail.
• Taking orders
• Managing a team of customer service staff

公司标识
Media Advisor
Pakistan Debating Society
Aug 2018 - 代表 | Hari Pur, Pakistan

• Manage our social Media accounts (Facebook, ) by maintaining, updating and expanding content on these platforms.
• Worked with team members to promote events.
• Upload photo albums, write and post stories.
• Attention to detail.

公司标识
Trainee
KP Youth Employment Program
Mar 2018 - Apr 2018 | Hari Pur, Pakistan

KP Youth Employment Program is a joint project of KP Govt and the World Bank,
aimed at empowering young minds.The training sessions involve
-Social Media Marketing.
-Personal Branding.
- Content Writing.
- Professional Networking.

公司标识
Customer Service Representative
HBL
Dec 2017 - Jan 2018 | Hari Pur, Pakistan

Over the years, HBL has grown its branch network and maintained its position as
the largest private sector bank with over 1,700 branches and 2,000 ATMs globally
and a customer base exceeding ten million relationships.
As CSR , I Assist customers with their banking needs.

公司标识
Social Worker
Directorate of Social Work University of Haripur
Feb 2016 - Mar 2016 | Hari Pur, Pakistan

At the University of Haripur the basic goal of social work office is to equip your
generation with necessary knowledge and skills pertaining to solution of existing
communitys problems and prevention of new ones. My project is First aid
training. Key Point of this training is to inform students how they manage
themselves and others in emergency time.

学历

University of Haripur
学士, 工商管理学士学位, BBA‎
Finance, Marketing
CGPA 2.9/4
2017

技能

初学者 Employee Management
初学者 HR Strategy
初学者 HR Training
初学者 Human Resources
初学者 Payroll Processing
初学者 Performance Evaluation
初学者 Recruiting
初学者 Sourcing
初学者 Ticketing
初学者 360 Recruitment
中级 Administration Skills
初学者 Air Ticketing Knowledege
中级 Branch Support.
熟练 Community Engagement
初学者 Conflict Management
中级 Conservation Awareness
熟练 Contract Recruitment
初学者 Cooordination Skills
中级 Coordination
初学者 Coordination Skills
中级 Corporate Recruiting
中级 Corporate Sales Management
熟练 Customer Service Skills
初学者 Database Impact
初学者 Effective organisational skills.
初学者 Employee Relation Management
初学者 ERP Oracle
初学者 Etsy Knowledge
初学者 Export Development
中级 Fleet Management 
中级 FlowHcm
初学者 Fluent in English
初学者 Funds Management
初学者 Handling Assignments
熟练 HFO Operations Handling
中级 HR Operations
中级 HR Policies Command
中级 Human Resource Planning
中级 International Routes
初学者 Legal Affairs Management
中级 Liasoning Skills
中级 Logistics
中级 Logistics Paper Work Knowledge
初学者 Microsoft Excel
中级 MS Excel
中级 MS Office
中级 Msexcel
中级 Msword
中级 Negotiation Skills\'
初学者 Network Analysis

语言

熟练 乌尔都语
中级 英语