概要

Network & IT Support Specialist with over 3+ years’ experience supporting multi-platform computer software/hardware, networks, servers, and peripherals. Able to communicate effectively with all levels of management and staff. Proficient analytical and logical troubleshooting skills as well as able to assess and recommend solutions that facilitate IT business processes.


工作经历

公司标识
Assistant Network Administrator
Sadiq Feeds Pvt. Ltd Sahiwal
Jun 2019 - 代表 | Sahiwal, Pakistan

Responsible for the installation, relocation, configuration, and ongoing usability of desktop computers, network equipment, phone systems, and software.
Install, configure, test and maintain operating systems, application software and system management tools.
Installed, supported and maintained network related equipment.
Perform repair and replacement of faulty computer systems and network related device (Router, Switch etc).
Check computer system and network to ensure safe operations.
Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
Installing, configuring and deploying new PCs & server hardware, RAID controllers, BIOS, and drivers.
Design, implement, install, configure and troubleshooting Microsoft windows server 2012, upgrade to windows server 2019 in a variety of roles like Active Directory and Group Policy, DNS, DHCP and HyperV.
Creating and fully configuring windows's virtual machines using VMWare and Hyper-V also Monitoring Virtual Machine.
Installed and maintained Oracle Database Server and configure client-side connectivity.
Installing and configuring SIDAT HYDER Software.
Create backup of VMs and Database on storage device. 
Increased team productivity and automated repetitive tasks by using batch files.
Building, configuring, patching, upgrading and troubleshooting of physical and virtual Windows servers (rack mounts/blades, and VMs).
Maintain servers and associated hardware, applications, services, and settings.
Maintained and administered Windows servers; maintained physical server hardware and performed repairs when needed.
Installed, maintained, supported and updated all Microsoft Windows operating systems for all workstations and servers within a specific network.
Configured, maintained and supported Biometric machine, IP cameras and VoIP.
Ensured working and operational efficiency of Sadiq Feeds LAN, WAN and Internet, Intranet systems.
Diagnosed and resolved all network related issues.
Configured end user devices such as laptops/desktops, printers, scanners and shared office equipment.
Responding and resolving issues received via telephone or emails.
Performed troubleshooting of end user security.
Performed troubleshooting of hardware and software technologies.

公司标识
Network & IT Support Engineer
Blaze Internet
Jun 2018 - Jun 2019 | Sargodha, Pakistan

Configuration and Implementation of Blaze wire Network for home users.
Work on different Wireless Technologies and Troubleshooting Wireless Access Points.
Handling different support queries regarding Blaze Network problems and On-site Support.
Configuring PPPoE Dialer at customer ends for their Network connectivity with Blaze Internet.
Providing Solution to new home user for new connection.
Working on Radius server, Mikrotik as PPPoE server to manage customer accounts.

学历

University of Lahore
学士, 理工学士, Bs (hor's) in computer science‎
Computer Science
2017
BISE SARGODHA
中级/A级, , I.C.S‎
所占比重 57%
2013
Dar-e-Arqam Boys High Scool
大学入学/0级, , Matric in Computer Science‎
Computer Science
所占比重 54%
2010
Punjab Skills Development Fund
证书, Computer Networking and Technical‎
Completed

技能

熟练 Active Directory
熟练 Biometric Machine
熟练 CCTV & IP Cameras Installation
中级 Close Attention to Detail
熟练 Computer Hardware
熟练 Computer Hardware Installation
熟练 Computer Network Operations
熟练 Computer Software Training
中级 Coordination Abilities
中级 Critical Control Points
初学者 Cyber Security
熟练 Data Backup
中级 Data Backup Solutions
熟练 Dealer Network Sales
熟练 DHCP
中级 Excellent Communication Skills
中级 Firewall
中级 Handle Multiple Priorities
熟练 Hardware Analysis
熟练 Internet Troubleshooting
中级 Interpersonal Skills
中级 IT Agreements
中级 LAN Switching
熟练 Microsoft Windows Server
中级 MS Office
中级 Multitasking Skills
熟练 Network Analysis
中级 Operations Responsibilies
中级 OS Virtualization
中级 Regular Reports Making
中级 Routing
初学者 Student Affairs
中级 Switching
熟练 Systems Management Server 2003
中级 Time Management
中级 VPN
熟练 Windows Troubleshooting
中级 Wireless Networking

语言

熟练 乌尔都语
中级 英语