概要

4-plus years of providing exceptional customers service within retail and business setting.


 Recognized by contract employer as individual with initiative and great follow-through.


 Strong leadership skills and team-building skills demonstrated through coaching.


 Good academic standing with a high capacity for understanding and applying new concepts

工作经历

公司标识
Claim processing Officer
Jubilee Life Insurance Company
Jan 2020 - Feb 2021 | Islamabad, Pakistan

-Communicating with insurance agent and beneficiaries.
-Preparing claim forms and related documents
-Reviewing claim submissions and verifying the information
-Recording and maintaining insurance policy and claim information in database system.
-Determining data coverage and calculating claim amounts.
-Response to inquiries and resolve pertaining to specific claim issues

公司标识
Medical HelpDesk Officer
Allianz EFU Insurance Company
Jan 2019 - Dec 2020 | Islamabad, Pakistan

Log client complaints and queries and channelize the same -All complaints and issues raised by clients are to be logged and forwarded to the relevant department. -Track progress of additions/deletions in the policy, once the request for the same is sent to the relevant department. -Reviewing patient bills for accuracy and completeness and obtaining any missing information. -Resolving policy coverage related issues of employees via emails and calls

公司标识
Content Writer
Techleen IT Portal
Sep 2017 - Apr 2018 | Islamabad, Pakistan

• Articles and study guide for exam preparation, on environment related subjects

公司标识
Management Trainee Officer
Serena Hotel Islamabad
Feb 2016 - Jul 2017 | Islamabad, Pakistan

学历

Bahria University
硕士, , Masters in Environmental Science‎
Environmental Sciences
CGPA 3.3/4
2021
Bahria University
学士, 理工学士, BS Environmental Science‎
Environmental Sciences
CGPA 3.0/4
2014

技能

中级 360 Recruitment
中级 Academic Researching
中级 Accounts / Manager
中级 Budget Monitoring
中级 Client Deailing
中级 Cold Calling
熟练 Coordination
中级 CRM Analysis
中级 Direct Sales
中级 Employee Relations Management
熟练 End to End Sales
熟练 Fluent in English
初学者 Handling Assignments
中级 HR Coaching
中级 Outbound Marketing
中级 Portfolio Management· 
熟练 Pulic Dealing
熟练 Pursuing News Stories
中级 Qualitative Data Management
中级 Quantitative Researching
熟练 Research Information Management
中级 Research Proposals
中级 Telesales
熟练 Written Oral and Communication

语言

熟练 乌尔都语
熟练 英语