概要

To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent.

工作经历

公司标识
Ecommerce Executive
Junaid Jamshed Pvt Ltd
Jan 2021 - 代表 | Karachi, Pakistan


Order Processing from Order generated to Delivery to customer.
Arranging stock from e-commerce store or Outlets as per orders requirement.
Delivery of orders after confirmation/process of payment received by customer (of said order).
Social media (Facebook, Instagram, Youtube) management.
Invoice generation in P.O.S as per online orders
Documentation related to order processing:
P.O.S invoice
DHL AWB
DHL custom clearance invoice
TCS C.O.D documents
Customer invoice
Follow up with customer and production unit incase of customized order (M.T.O) placed (with support of C.R.O e-commerce).
Give support regarding product photo shoot, so those style can be shoot which is not uploaded in website and available in e-commerce store.
Supervision of order Packaging as per standard.
Give support regarding uploading of product on website (whenever required due to load of work).
Managing records/work if order returned, raising requests for processing of partial and complete refunds.
Reconciliation of DHL invoices.
Providing details of C.O.D orders to Accounts Department.
Coordination with DHL/TCS staff for robust deliveries to entertain customer on time

公司标识
Counter Services Officer
Bank Alfalah
Nov 2017 - Jan 2019 | Karachi, Pakistan

Account Opening
ATM Replenishment
Customer Handling
Deposit Pitching

学历

Iqra University
硕士, 工商管理硕士学位, MBA‎
Human Resources
CGPA 2.85/4
2021
Shah Abdul Latif University
硕士, 艺术硕士学位, Masters in Arts‎
Digital Media
所占比重 52%
2017
Shah Abdul Latif University
学士, 理工学士, Bachelor in Science‎
B.Sc. (Hons) in Mycology and Plant Pathology
所占比重 80%
2014

技能

熟练 Customer Service
中级 Customer Service Excellence standard
熟练 Obedient
中级 preferably an O or A level school graduate.
中级 The candidate must very well spoken (English)
中级 Academic Research
中级 Accoounts Management
初学者 Affiliate Marketing
中级 Amazon Listing
中级 American Acssant
熟练 Appointment Management
中级  Talent Acquisition
中级 Blog Posting
熟练 Business Development
熟练 Call Control
熟练 Canlendar Management
熟练 Canva
中级 Community Engagement
熟练 Computer Knowledge
熟练 Computer Proficient
中级 Computing
初学者 Conservation Awareness
中级 Content Management
初学者 Content Blogging
初学者 Content Wiring
熟练 Cooordination Skills
熟练 Coordination Skills
中级 Copywriting
熟练 Corporate Marketing
熟练 Corporate Social Media Coordination
熟练 Critical Control Points Knowledge
熟练 Cross Cultural Communication Skills
熟练 Data Comparison
熟练 Data Entry
熟练 Digital Communication Skills
熟练 Digital Marketing Management
中级 Digital Media Management
熟练 Digital Video Knowledge
中级 eCommerce Knowledge
熟练 Ecommerce Listing
熟练 Email Etiquette
熟练 Email Writing Skills
熟练 Excellent speaking skills in the target language
熟练 Executive Appointments Scheduling
中级 Facebook Ads Creation
熟练 Fluent in English
熟练 Food Labeling
熟练 Google Spreadsheets Knowledge
熟练 Google Docs Knowledge
熟练 Google Sheet Management

语言

熟练 英语
熟练 乌尔都语
熟练 信德语