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Khushboo Arshad
Team Lead
PTCL - Lahore, Pakistan
概要
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
工作经历
Team Lead
PTCL
Dec 2022
- 代表
| Lahore, Pakistan
Currently, I am working as a Team Lead for almost 2.5 years in PTCL CONTACT CENTER.
Email Support Executive
PTCL
Mar 2018
- Jan 2019
| Lahore, Pakistan
I worked as an Email Coordinator for 10 months in PTCL CONTACT CENTER.
Customer support Executive
PTCL
Jan 2017
- Feb 2018
| Lahore, Pakistan
I worked as a Customer Support Executive for almsot 12 months in PTCL CONTACT CENTER.
Bancassurance Officer
Jubilee Life Insurance
May 2016
- Nov 2016
| Lahore, Pakistan
Sales
Teaching
The Educators School
Jan 2016
- May 2016
| Lahore, Pakistan
I worked for 5 months as a Teacher in The Educators School Hamdard Chock Campus Lahore
Internship
Govt Model High School
Mar 2015
- Jun 2015
| Lahore, Pakistan
I worked as a Teacher for 3 months in Govt Model High School.
学历
University of the Punjab
硕士,
教育硕士学位,
M.Ed
Education
CGPA 3.2/4
2015
技能
熟练
Quality Assurance
初学者
Agile Testing
熟练
Always Willing to Learn
熟练
Call Center Development
熟练
Client Dealing
熟练
Client Services
中级
Collaborative Problem Solving
熟练
Coordination
熟练
Coordination Skills
熟练
CRM Command
熟练
CRM Knowledgec
熟练
Customer Relationship Management
熟练
Customer Satisfaction Management
熟练
Customer Service Skills
熟练
Customer Success Management
熟练
Customer Support
熟练
Database Impact
熟练
End To End Sales
熟练
English Subject Command
中级
External Audit
熟练
Feedback Assessment
熟练
Floor Management
中级
Fluent in English
中级
Internal Audit Command
熟练
Leadership Qualities
熟练
Leading Development Teams
中级
Multi-site Team Management
熟练
Policies Implementing
熟练
Pressure Handling
熟练
Quality Assurance
中级
Quality Training
熟练
Recruitment Management
中级
Risk Management
熟练
Safety Advisory
熟练
Sales Skills
熟练
Security Principles
中级
Special Effects
熟练
Team Building
熟练
Team Learning
熟练
Team Management
熟练
Team Motivation
熟练
Team Player
熟练
Training Skills
熟练
Willing to Learn
熟练
Writing Skills
熟练
Written Communication
语言
熟练 旁遮普语
中级 英语
熟练 乌尔都语
