概要


  • Address user tickets regarding hardware, software and networking

  • Walk customers through installing applications and computer peripherals

  • Ask targeted questions to diagnose problems

  • Guide users with simple, step-by-step instructions

  • Conduct remote troubleshooting

  • Test alternative pathways until you resolve an issue

  • Customize desktop applications to meet user needs

  • Record technical issues and solutions in logs


项目

Windows 10

工作经历

公司标识
Desktop Support Engineer
Al Moeed Technologies
Jan 2013 - Mar 2020 | Karachi, Pakistan


Finding New Job

公司标识
IT SUPPORT ENGINEER
Al Moaeed Technologies
Aug 2012 - Mar 2020 | Karachi, Pakistan


Currently Finding New Job

学历

Sir Syed University Of Engg. & Technology Karachi.
学士, 理工学士, computer engineer‎
Computer Engineering
2010

技能

初学者 CCNA
中级 Modern Desktop Support

语言

中级 乌尔都语
中级 英语