概要

I am an experienced professional in call center industy and can be a valuable part of any company I join. 


项目

Office Administration
Database Administrator

工作经历

公司标识
Supervisor Customer Success Team
Live Chat WorldWide
Aug 2020 - 代表 | Lahore, Pakistan


公司标识
Customer Service Representative
Live Chat WorldWide
Feb 2020 - Jul 2020 | Lahore, Pakistan


公司标识
Patient Service Specialist
Ascend BPO
Jun 2018 - Sep 2019 | Lahore, Pakistan


My job was to take inbound calls and make outbound calls. It was a US-based project and I was dealing with medical doctors' offices, their patients, and medical insurances.

公司标识
Team Coordinator
Mindbridge Pvt. Ltd.
Apr 2017 - Jun 2018 | Lahore, Pakistan

I started this job as a customer service representative but was promoted to be a Team Coordinator.

公司标识
Internship
Dunya TV
Jun 2016 - Jul 2016 | Lahore, Pakistan


I worked for Digital Archive Department as an internee and my responsibility was to translate news packages into the English language and digitalize the content. 

公司标识
Sales Executive
Mindbridge Pvt. Ltd.
Nov 2015 - May 2016 | Lahore, Pakistan


I worked here until I had to go for an internship which was an academic requirement. 

公司标识
Teacher
Oxford School System
Jun 2011 - Feb 2014 | Lahore, Pakistan


I worked here as a part-time teacher. 

学历

Beaconehouse National University
硕士, 科学硕士学位, ‎
FIlm & Television
2021
Forman Christian College
学士, 艺术学士, B.A (hons)‎
Mass Communication
2019

技能

熟练 Active Listening
中级 Administrative Office Support
中级 Adobe Photoshopp
中级 Bookkeeping+
熟练 Chat Support
熟练 Client Contact
熟练 Committed Customer Services
熟练 Committed to Customer Satisfaction
熟练 Communication Skills
熟练 Customer Acquisition Skills
熟练 Customer Commucation
熟练 Customer Communication
熟练 Customer Handling
熟练 Customer Satisfaction
熟练 Customer Service Operations
熟练 Customer Service Representative
熟练 Customer Service Representatives
熟练 Customer Support
熟练 Customer Support Operations
熟练 Data Entry
熟练 Doodle
熟练 English
熟练 Global Customer Services
熟练 Inbound Lead Generation
熟练 Manage Costumer Queries
熟练 Online Research
熟练 Team Coordination
中级 Telemarketing
中级 Voice & Accent

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语