Excellent communication skills and knowledge of customer services, hospitality, team management, sales, traning serving activities with a passion for excellence. Self-directed individual with substantial experience in the Retail industry. Resourceful and enthusiastic with a strong passion for providing exceptional customer satisfication and ensuring recurring business.
Got an opportunity in city of lights karachi.
At Biggest platform & worlds well known retail group (MAF Retail) Hypermart.
Performing responsibilities of Section Manager in FFD (Freah Food Department) here mentioned
Section Product Quality
Section Targets of Sales, Waste, Margin.
Section Cleaning .....
Here We bake & make in front of customers all bakery , Hot Meals, Pizza Delicatsen, FnV Product it's a live animation & challenging to satisfy customer in that so performing best.
Got Promoted as a GM & Got A Big Responsibility of whole branch & Working as a GM from 2 Years in Different Branches Did Opening of Different Branches & Give Structure of Branch Running Stranded & Managed Branches With My Own Skill Set.
Task Orientated Works
Leading,Coaching, Training, Making Expert.
Also Got a Big Responsibility Of Initial Interview Of Employe For Hiring Purpose form Me Then Refer To ZM & HR.
Responsible of all branch operations and branch is also Open for 24/7
Doing Scheduling, Reporting,Giving Training to Management , Variances, Ordering, Inventories, Customer Services, Complains Handling, Sales Building, Created Formats & Notes for Training of Management and staff by own and working on more new training books & Formats.
Working here as a A-GM Performing all Responsibilities of Branch Operations Its Not Only Bakery It's Basically Continental Stranded Bakers Having Fast foods Sweets Pizzas Snacks ETC
Doing Customer Service Team Leadership Reporting Inventory Management Auditing and All Other Branch Operating And Closing Procedures.
Worked there As a A-RGM and got Certified by BMT (Basic Management Training) also called Foundation Of Shift Management .From Burger king international.
And also looking for good Opportunity to Jump...
Frankly Speaking I wasn't feeling good fit there.
I Wanted To Skip Thats Why DId Skip In Short Time
But The Time Spent their also Learned a lot Of Things There.....
Month-end OF Restaurant
Team Leading As a A-RGM
& Many More.
Started Working in McDonald's from 16 th April 2015 As A Crew member And Now I'm Here working here as A Experienced Crew Trainer Now and I Lerarned here very much work Know All Work Of Floor managing , Inventory , Reporting , Training.