工作经历

公司标识
Rental Admin/Shift Supervisory
Vital Aims
Nov 2017 - May 2019 | Lahore, Pakistan

Abid Rahim,
Graduation,
32 Years,
Gulberg-III Lahore,

Experience:

Customer Support Supervisor, in international USA based company handling calls,email,live chat with the customers...Also tackling and taking care of agents/Staff\'s performance and stats.
(2 Years)


Customer Services/Operations,Team Lead/Supervisor/Manager
in Mobilink/Jazz...
Contact Center/Jazzcash/Handling emails professionally/ Walk-in customer/Face to face dealing... at Business Center/
Plus QA Executive in Jazz listening agent\'s calls,marking then and compiling reports,then reporting and training of agents in the light of their calls evaluations.
(Total of 6 Years)


Pakistan Navy....
As Lieutenant.
(8 Years)

学历

Indus Institute of Higher Education
学士, 理工学士, B-Tech Electronics.‎
Electronics and Communication
2008

技能

熟练 Aftersales Skills
熟练 Attention to Detail and Organization
熟练 BPO Supervision Skills
熟练 Branch Support.
熟练 Building Relationships
熟练 Business Development Process
熟练 Call Centre
熟练 Candidates MUST have good spoken and written
熟练 Clear and Effective Communication
熟练 Client Deailing
熟练 Collections Handling
熟练 Complaints Handling
熟练 Conservation Awareness
熟练 Counter Billing
熟练 Customer Focus
熟练 DTV
熟练 Excellent English speaking (American English)
熟练 Handling Assignments
熟练 Interpersonal Savvy
熟练 Medical Activity
熟练 Multi-tasking
熟练 Nutrition Management:
熟练 Operational Tasks Handling
熟练 Pursuing News Stories
熟练 Quality Control Processes Command
熟练 Record Keeping
熟练 Representation Skills
熟练 Spectrum
熟练 Stress Tolerance
熟练 Terminal Housekeeping
熟练 Written and Oral Communication Communication
熟练 رعاية العميل
熟练 عمليات خدمة العملاء

语言

熟练 英语

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