概要

1. Proven track record in Banking industry for 3 years as RM and 2.5year As Admin at Dubai
2. Sound Experience in Branch Banking Liabilities & Consumer Finance, Customer Services, Portfolio
Management, Sales and Marketing and Bancassurance.
3. Identified and implemented business activities to acquire, retain and grow business services
4. Experienced Administrator capable of finding providers, setting up plans and coordinating enrollments

项目

Analytical view of the policy, procedure and process of Human Resource Man

工作经历

公司标识
Customer Relationship Manager
Silkbank Emaan Islamic
Mar 2019 - 代表 | Karachi, Pakistan

Key Responsibilities are detailed below
Working next to branch manager
Manage the overall business relationship with customers in order to extend satisfaction
Manage liability portfolio and client relationships
Deposit mobilization and NTB account Opening
Networking with existing and prospective clients
Cross sell various products such as Consumer and Insurance products
Monitor sales and action plans for the branch and leading staff to achieve the business targets within given time frame.
Ensure the highest level of accuracy and professionalism is maintained while providing services to the customers.
Ensure compliance through a sound knowledge of banks policies, procedures, services and system to avoid risk factors

公司标识
Relationship Manager
Faysal Bank
Jan 2018 - Mar 2019 | Karachi, Pakistan

Key Responsibilities are detailed below
Consistent delivery of sales targets with a view to remain as par with the monthly run-rate.
Directional sing the sales effort through development and execution of structured sales plans based on sound knowledge of
market variables and customer needs
Spearhead efforts for marketing new relationships
Manage costumers complaints and queries related to products and service and ensure overall customer satisfaction.
To ensure that sell opportunities are fully exploited in dealings with existing and new customers.
To manage branch portfolio, manage attrition and ensure deposit mobilization.
Participate in one-on-one meetings with clients to explain services to guide their choices.
Trained branch staff on Banc assurance products and lead generation
Maintaining daily reports and distributed them on a regular schedule. Tracked and reported branch staff sales performance
Ensured compliance with company and regulatory requirements and guidelines.
Communicated information to customers to make them aware of their options and help them assess the relative merits of
different issues.
Create and review a plan that includes strategies designed to help customers.

公司标识
Relationship Executive
Bank Alfalah Limited
Jan 2017 - Dec 2017 | Karachi, Pakistan

Key Responsibilities are detailed below
Consistent delivery of sales targets with a view to remain as par with the monthly run-rate.
Manage liability portfolio and client relationships
Deposit mobilization and NTB account Opening
Cross sell various products such as Consumer and Insurance products
Achieve agreed sales target
Provide highest level of customer service
Networking with existing and prospective clients.

公司标识
Administrator
Evolution Tech
Sep 2010 - Jan 2013 , United Arab Emirates

Key Responsibilities are detailed below
Supervision of catered events/meetings, receiving and shipping, office maintenance, and procurement
Verify bank references and cheque book, orders with vendors/customers and create written debit & Credit
instructions on corresponding accounts
Work with HR department to facilitate recruitment drives, including setting up and running a booth at local career
fairs.
Train new administrative assistant interns in office management procedures and schedule on-the-job mentoring
with multiple departments.
Maintained work schedule for CEO, including travel plans and schedule meetings.
Organize group meetings and seminars
Managed and allocated all utility and credit card bills to assigned companies
Write social media posts daily on behalf of the company
Sustain office decorum & Ensure Employees are working out safely in a good environment
Followed proper stock rotation procedures to minimize obsolescence
Resolve complaints and issues in a professional and accommodating manner.

学历

University of Karachi
硕士, 艺术硕士学位, MA‎
Economics
CGPA 2.9/4
2016
University of Karachi
学士, 艺术学士, B.Sc (Hons)‎
Economics
CGPA 3.0/4
2015
Govt Jinnah College
中级/A级, , F.Sc Pre-Engineering‎
所占比重 49%
2011
Cantab Grammar School
大学入学/0级, , Matric in Computer Science‎
所占比重 69%
2007

技能

3 年 Sales Support
2 年 TEAM MANAGEMENT
3 年 Bank Assurance
3 年 Bank-Consumer
3 年 Bank-Investment
3 年 Banking Solutions
2 年 Business development consultancy
3 年 Customer Service Management
1 yearCustomer-focused Service
3 年 Excellent Communication
3 年 Identifying Sales Opportunities
1 yearIslamic Banking
3 年 Leadership qualities
2 年 Leading Development Teams
3 年 Marketing Leadership
3 年 Portfolio Management
3 年 Retail Banking
少于一年Sales Growth
3 年 SME Banking

语言

初学者 古吉拉地语
熟练 乌尔都语
中级 英语

关注的公司

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Muhammad 联系人

Waseem Arif
China State Construction Engineering Corporation Ltd
Obaid Hassan
A.M STEEL & IRON MILLS LTD
Faisal Wahab
Microsoft