概要

Experienced Key Holder / Supervisor with a demonstrated history of working in the retail industry.
Experienced Key Account Manager with a demonstrated history of working in the information technology and services industry.
Skilled in Customer Service, Data Entry, Office Administration/Reception, Job Scheduling, Training and Mentoring, Leadership and Team Building.

工作经历

公司标识
Supervisor
Edmonton Public Schools
Jun 2019 - 代表 | Edmonton, Canada

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公司标识
Supervisor/Key Holder
Scholar's Choice (Canada)
Sep 2018 - Sep 2020 | Edmonton, Canada

Responsible for
1.opening/closing procedures
2. supervision
3. sales
4. training new hires
5. merchandizing/stocking
6. customer orders
7. answering queries via call & email.

公司标识
Key Account Manager
Development Logix
Jun 2017 - Apr 2018 | Lahore, Pakistan

Ensured that company's products/services were provided in a top notch manner to the clients while working in an inbound call centre.
Answered queiries via call, chat and email.

公司标识
Receptionist/Front Desk
Faces Skin Clinic (Canada)
Jun 2016 - Feb 2017 | Edmonton, Canada

Being the first point of contact for the clients, answered their queries and assisted them with appropriate information. Booked appointments as per the availability.

公司标识
Supervisor/Key Holder
Open Road & BOL (Canada)
Nov 2015 - Feb 2017 | Edmonton, Canada

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公司标识
Dept. Associate
Wal-Mart Inc. (Canada)
Dec 2014 - Oct 2015 , Canada

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公司标识
Elementary Teacher
SSS (Pakistan)
Feb 2007 - Oct 2014 | Lahore, Pakistan

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学历

Northern Alberta Institute of Technology
短课程, Bank Teller‎
Banking
Completed
2015
WISE-ICM
硕士, 工商管理硕士学位, MBA-IT‎
Information Technology
等级 A
2005
DHA Degree College
学士, 艺术学士, BA‎
Arts
等级 A
2003

技能

熟练 Coordinate Meeting
中级 CRM
熟练 Curriculum Assessment
熟练 Customer Care
中级 Customer Service Management
熟练 Customer Service Operations
中级 Daktela
中级 Eclipse
中级 Focused Service
熟练 Front Desk/Receptionist
中级 Google Docs & Spreadsheets
熟练 Haircut Consultation
熟练 Hiring And Team Building
熟练 HR values
中级 Inbound Call Centre
熟练 Internet
熟练 Internet Surfing
中级 Inventory
熟练 Managing Midsize Teams - 5 to 20 People
中级 Marketing Emails
熟练 Office Administration
熟练 Official Assignments
熟练 Pay Close Attention to Detail
中级 Petty Cash Management
熟练 Retail Sales
中级 STOCKING
熟练 Supervisor
熟练 Task Completion
中级 Tawk.to
熟练 Teachers Training
熟练 Time Management
熟练 Written Presentation Skills
中级 Zoho

语言

中级 印度语
中级 旁遮普语
熟练 乌尔都语
熟练 英语