概要

Enthusiastic professional with 2 years of experience mainly as customer support. Skilled
communicator and listener and keen organizational skills which allow for effective delivery of
outstanding service. Dedicated to providing reliable and friendly service without ever compromising
the reputation or competencies of the organization. Having keen interest in Customer support and
Human resource. Competent team player who can successfully inspire fellow colleagues.

工作经历

公司标识
Assistant Account Management Executive
CureMD Research & Development
Jan 2018 - Feb 2019 | Lahore, Pakistan

AUSBased MedicalI.TcompanySpecializedinproviding MedicalBilling toVarious client and
Hospitals in US.

Designation - As Assistant AccountsExecutive

Day to Day work includes -

Calling to Govt insurances as well as Private insurances for follow up and fixing of denials
Preparing reports and analyzing them for any missed denials of payment and corrected
them by the given instructions.
- Meeting with the daily targets of denial fixing.

公司标识
Contact Center Executive
Systems Ltd
Jan 2017 - Dec 2017 | Lahore, Pakistan

Top I.T company popular in providing Business Process Outsourcing, Enterprise Resource Planning
and Business Solutions.

Designation - As CCE(Contact center Executive) in American Campaign of Taxes and Mortgage.

JOB Description - Verbal and written communication with clients (and Govt. Reps) related to title,
mortgage, tax and payoff matters.

Result Oriented Achieved higher productivity, accuracy and managed the workloads by collaborating, helping and training new resources.

学历

Bedian Institute Of Business And I.T Studies
证书, Foundation Of Computer‎
Basic I.T Concepts And Installations, MS Office, Internet Technology
Completed
2019
University of the Punjab
学士, 贸易学士, B.Com I.T‎
Business Communication
所占比重 55%
2017
University Of Minnesota U.S.A
证书, Preparing To Manage Human Resources‎
Human Resources
Incomplete
2017
Govt Islamia College civilines Lahore
中级/A级, 计算机科学学生, Intermediate in Computer Sciences (I.C.S)‎
Computer Science, Mathematics, Physics
所占比重 55%
2015
WAPDA BOYS HIGH SCHOOL
, Matric in Science‎
所占比重 75%
2012

技能

中级 Certified Service Representation
中级 Conservation Awareness
中级 Cross Team Communication Skills
中级 Customer Analysis
中级 Handling Assignments
中级 Mechanical System Upgradation
中级 Operational Tasks Handling
中级 PHP
中级 Processing Knowledge
中级 Quality Control Processes Command
中级 Real Estate Websites
初学者 Reconciliation
中级 Relations Management
中级 Strong Command of Spoken and Written English
中级 will power
中级 الالتزام بخدمة العملاء
中级 عمليات خدمة العملاء

语言

熟练 乌尔都语
熟练 旁遮普语
熟练 英语

Syed 联系人

Uzair Asim
Outkom Enterprises
Ahsan Javed
TCS Private Limited
Majid Ashraf
Mindbridge Pvt. Ltd.
Aneel Janjua
Lumi Minds Pvt Ltd
Asad Ali
Outsource-Tel