I wish to do my best in every provided environment and in cross sectional groups. I am looking for a career opportunity which can give me executive platform where my hard work and persistence will be appreciated.
1- Provide customer service on phone, chat, whats-app, and social platforms.2- Provide product related advice to the customers.3- Manage customer order confirmation and communicate with warehousing operations accordingly.4- Manage order Packing quantities, verify the quality of the product according to order and products.5- Manage product listing and update data as and when required for new products and existing ones.6- Handling of logistic issues & exchanges.7- Preparing and sharing multiple reports in excel related to eCommerce.8- Give Feedback to Management regarding online sales.9- Troubleshoot and resolve any customer concerns.10- Manage product listing.11- Order processing12- Inventory Managemen13- Shopify platfrom
Achievements/Tasks
Handle e-commerce operations
Managing online orders & queries
Handling of logistic issues & exchanges
Handling pre & post sales queries on all social media
Handling website and Daraz uploading
Report and Analysis Techniques
customer service representative
Inventory updation
Website Maintaince
Inventory Management
Listing Products
Respond to customer Queries in a timely manner
Shopify Platform
Worked as an intern in multiple departments