I am a highly competent and solution-driven IT technical support engineer with 05+ years of experience in technical support, system administration, networking, hardware and software troubleshooting.
Technical Specialist, skilled in improving connectivity and describing technology benefits. Expertise in systems administration, networking, hardware and software troubleshooting. Possess fundamental knowledge networking security such as server troubleshooting, network architectures, and internal organizations systems, within operations environment. Proven ability to create and deliver solutions tied to business growth and organizational development, as well as effectively plans, installs and configures IT infrastructures to achieve high availability and performance. Skilled trouble-shooter continually focus on identifying, isolating, and resolving all technical issues in a timely manner. Astute at leading and motivating a team of highly skilled professionals for project/operations delivery.
My key skills includes System Support & Administration, Database Management, Software Installations/Testing, Application Deployment, Hardware Configurations, Server Management, Network Security/Designing, Windows Server, Technical Troubleshooting, Server Management, Problem Resolution, Fiber Cabling, Desktop Support, Printer Support, Wi-Fi Controllers, LAN/WAN, Cisco Wireless Setup, Unifi, Ruckus and Microsoft Office
Attached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
Installed new servers, configured and troubleshoot cisco switches, Microsoft Exchange server, Microsoft Domain server, File sharing server, NAS management. Updated Backups, end user problems troubleshooting, CCTV configuration, deployment & troubleshooting.
Accomplished network, Servers & systems (Hardware/Software), and deployed of new servers. Configured SIP devices and PBX server, cisco switches, troubleshooting, Microsoft Exchange server, Microsoft Domain server, File sharing server, NAS management, Keeps Backups, and Printers.
Managed bridges and stabilized connectivity with branch offices, end user problems troubleshooting. Spearheaded Helpdesk server for reporting issues and resolving issues, CCTV configuration, deployment and troubleshooting.
Directed all functions and activities associated with business majorly includes team leading, project supervision, project planning, managing network, fiber optic deployed and post-deploying management/troubleshooting.
Streamlined and organized all engineering tasks, including technical support, server troubleshooting, standalone system troubleshooting, and firewall installation/configuration/troubleshooting and antivirus troubleshooting.
Diagnosed hardware and software problems, preserve control records, and replace defective components, as well as execute data backups, disaster recovery operations, shutdown procedures and routine network startup.
Assured optimum security and 24/7 resolution of issues by examining current IT infrastructure systems network, servers and applications and following company policies.