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概要
- Welcome guests and guide them with the menu.
- Observe guests and ensure their satisfaction with food and services.
- Manage presentation and servicing of food & guests to the highest level.
- Co-ordinate with all staff to ensure smooth operation and guest satisfaction.
- Develop co-ordination among people.
- Managing office environment and discipline.
- Creating awareness among people.
工作经历
Front desk officer
Greet and welcome guests
• Answer all incoming calls and redirect them or keep messages
• Answer questions and address complaints
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Check, sort and forward emails
• Keep updated records and files
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Monitor office supplies and place orders when necessary
