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概要
To secure a career in Administration, Business Development, Revenue Management & Customer Service in a reputed organization, which appreciates professional approach and hard work, where I can utilize my knowledge, various skills & experience in contribution towards fulfilling the company’s growth objectives, develop my career and excel in the related field
项目
工作经历
Head Waiter
Responsible for training junior staff, evaluating guests satisfaction, promoting special menu items, monitoring waiters/waitresses assigning tasks.
Responsibilities:
Working in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
Conducting regular training sessions with the assigned team in line with the departmental SOP’s
Monitoring duty schedules for the respective team members
Ensuring the proper appearance and grooming of assigned employees
Working towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
Handling the welcome of arriving guests and their seating through the hostess and take over, if she is not available
Maintaining a professional and friendly relationship with the outlet patrons to ensure their well-being
Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
Contributing to meet and maximize the monthly revenue budget for the respective outlet.
