概要

Qualified office management /HR Administration & Banking with 8 years’ experience in Pakistan & abroad. Hands on experience in sales and marketing,administration and office management in the bank, electronics, advertisment industry. Strong understanding in the area of sales and marketing and custormer relations and services as well.

工作经历

公司标识
Lead Operator + QA and Training Executive
LivechatLTD
Mar 2017 - 代表 | Lahore, Pakistan

1. Maintain high and professional levels of customer service.
2. Research required information using available resources and client websites.
3. Respond quickly and accurately to customer inquiries via the live chat program.
4. Record details of customer contacts, making up the leads and sending them through.
5. QA of chats and leads made up.
6. Prepare QA reports of the agents to communicate outcomes of quality activities.
7. Identify training needs and organize training with new agents to meet quality standards

公司标识
Senior Sales and Marketing Executive
MARISOL. L.L.C (OMAN)
Jun 2012 - Nov 2016 | Muscat, Oman

JOB DESCRIPTION:

• Achieve monthly sales targets and project quarter wise targets.
• Relationship development with clients and to promote business.
• Offering a price and negotiating around it.
• Closing the deal and recording the details.
• gaining a clear understanding of customers businesses and requirements;
• Negotiating on price, costs, delivery and specifications with client.

公司标识
senior sales executive
GENETCO (General Electric and Trading Company) (OMAN)
Oct 2010 - Jun 2012 | Muscat, Oman

Brands: Canon, Asus and Lenovo.

JOB DESCRIPTION:

• Business to business (B2B);
• Business to customer or consumer (B2C).
• relationship building;
• researching the market and related products;
• recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
• reviewing your own sales performance, aiming to meet or exceed targets;
• gaining a clear understanding of customers' businesses and requirements;
• representing their company at trade exhibitions, events and demonstrations;
• negotiating on price, costs, delivery and specifications with buyers

学历

University of the Punjab
学士, 贸易学士, ‎
Accounting, Banking, Commerce
等级 B
2008

技能

熟练 Amazon Cloud Front
熟练 Commercial Business
初学者 HR
熟练 Strengthening Client Relationships
熟练 targets setting
熟练 مبيعات القناة
熟练 مبيعات الاستشارات

语言

初学者 阿拉伯语
中级 旁遮普语
熟练 乌尔都语
熟练 英语