I am a seasoned leader with 17+ years’ experience in the banking industry. Proven success overseeing account opening department and examining issuance/payment of inward/outward foreign remittances through swift messages/foreign DDs on account of fee transfers to international/foreign educational institutions. I am highly skilled at overseeing and streamlining banking operations through efficient management, while securing business from large customers in a given area. Proficient at delivering consultative support to resolve complex issues and deliver cost savings as well as revenue-maximizing results. I am adept at developing strong plans, managing personal/business accounts, and creating bank policies to bring in more corporate business. Excellent interpersonal and communication skills with recognized ability to lead, motivate, and empower colleagues at all levels.
My key skills include Banking Operations Management • Human Resources Management • Operational Excellence • General/Retail Banking • Foreign Trade • SWIFT Correspondence • EPRC against Advance Payments • EE/EF Statements Verification • LC Advising • SBP & Internal Guidelines • Data Processing & Documentations • Process Improvement • Team Leadership & Training • Risk Management • Complex Problem Resolution
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Render keen eye for details to administer issuance of local remittances through PO, DD, online transfers, EFTs, and RTGS. Efficiently oversee NAB, FIA, SBP, or any other regulatory, criminal, and compliance inquiries while coordinating with the compliance department. Update e-KYC to maintain record of customer’s transactions and behavior of account for unusual transaction. Oversee lodgment of foreign bills for collection and clear foreign cheques through centralized clearing at Karachi. Hold full accountability for settling ATM claim. Process and complete complex information of all formalities for Kamyab Jawan and Naya Pakistan Housing.
Identified and resolved complex lockers’ keys and related matters, including issuance and surrender of lockers, succession, lockers breakings, and other legal matters.
Played a key role in overseeing account opening department and resolving customer queries related to account opening, KYC maintenance, and customer due diligence.
Achieved bottom line results by examining transactions/postings and signing everyday posting sheets to assure accuracy and completeness for audit and record purpose.
Successfully issued and paid inward/outward foreign remittances through swift messages/foreign DDs on account of fee transfers to freight, commercial, and personal payments, and international/foreign educational institutions in line with SBP and Bank’s internal policy guidelines.
Attained branch targets by NTBs/ETBs on account by marketing and selling various banking products, such as RDA, Kamyab Jawan, Naya Pakistan Housing Scheme, and Auto Loan.
RM-SME / Officer Branch Operations (Trade-Export)
Gathered and created credit report of foreign buyers as well as oversaw lodgment of all export documents. Created E-Form certifications and liaised with foreign banks to submit documents. Assumed and maintained full liability for assessing FE returns and EPRC against advance payments. Supervised foreign/inland negotiation and collection basis documents as well as entered LC & contract details in a timely manner.
Handled SWIFT correspondence and verified EE/EF statements at year end in line with statutory requirements.
Directed everyday administrative tasks of branches and delivered reports to the Zonal Chief. Assigned annual targets to branches and liaised with them to achieving the assigned targets while following guidelines of Head Office. Built synergies with SBP to issue branch license and select staff, supply of furniture, computer and other hardware. Interacted with branches to resolve issues on the behalf of zonal office. Upheld MIS related to deposits, number of accounts, ADCs, credit, and trade figures with various frequencies.
Set a benchmark of excellence by supervising end to end branch opening procedure, including branch opening survey, rent agreements, budgeting, refurbishment of premises, and issuance of tenders.
Led a high performing team to administer various periodic reporting and other operational matters for the merger of Metropolitan Bank Ltd and Habib Bank AG Zurich.
Managed a team for online scanning of Specimen Signature Card and Centralization of Account Opening Forms for Project assigned by Head Office for Northern Region.
Devised all directives regarding policy matters issued by Head Office, Regional and Group Office.
Steered the recruitment and selection of Staff by conducting interviews, tests, and selection procedures.