概要

I have 11 years experience of customer services.

工作经历

公司标识
E Commerce Executive
Sapphire Group of Companies
May 2022 - 代表 | Lahore, Pakistan

Enter Description

公司标识
Customer Support Associate
Airlift Technologies
May 2021 - Jul 2021 | Lahore, Pakistan

Customer support

公司标识
CRO
Tcl
Oct 2019 - Jan 2021 | Lahore, Pakistan

Complaints follow up, Customer services.

公司标识
Customer services executive
Ptcl
Dec 2010 - Nov 2019 | Lahore, Pakistan


Data management on Ms office, Complaints follow up on phone and email.

学历

University of the Punjab
学士, 贸易学士, B. Com‎
Accounting
所占比重 47%
2010

技能

初学者 Accounts Software Command
熟练 Call Center Development
熟练 CEM Deployment
熟练 Client Relationship
熟练 Client Resolution
初学者 Commercial Real Estate Knowledge
熟练 Commitment to Customer Service
熟练 Communication Skills
熟练 Complaint Management
熟练 Convening Skills
熟练 Cooordination Skills
熟练 Coordinate Meetings
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Contact Skills
熟练 Customer Dealing 
熟练 Customer Relations
熟练 Customer Relationship
熟练 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Orientation
熟练 Customer Service Skills
熟练 Customer Services
熟练 Feedback Assessment
中级 Fluent in English
熟练 Inbound Call Handling Skills
熟练 IT Support Responsibilities
熟练 Listening to Customers
熟练 Maintenance Supervision
熟练 Microsoft Excel
熟练 Microsoft Office 1
熟练 MS Office
熟练 MS PowerPoint
熟练 Office Skills
熟练 Official Tasks Handling
熟练 Oracle CRM
熟练 Outbound Marketing
熟练 Product Complaints Handling
熟练 Relations Management
中级 Sales Abilities
初学者 Social Media Handling
熟练 Social Studies Subject Command
熟练 Stress Management
熟练 Team Building
熟练 Technical Knowledge and Management
熟练 Time Management
熟练 عمليات خدمة العملاء

语言

熟练 英语
熟练 乌尔都语