Career Summary

Experienced Dynamics functional Consultant ready to manage your core business functions supporting industry and operational specific processes alongside enterprise resource planning (ERP) to maximize human resource and financial management.

Results-driven professional offering a progressive, career in information technology.

Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.

Areas of Expertise

Installation and configuration | Microsoft Dynamics AX 2012 R2 (DB Server, Client, AOS, Retail POS)|SQL Server 2008, 2012 | System Administration | SQL Server Installation and Configuration | Network Management First Level |Data Backup & Recovery.

Technical Proficiencies

Platforms:

MS Dynamics, Windows Server 2008 R2, Windows Server 2012, Windows 7/8/10.

Software:

Dynamics AX 2012 R2, SQL Server 2008 R2, SQL Server 2012, MS Office,

Active Directory.

Professional Experience

Selecto Retail Faisalabad

 Dynamics AX Consultant

Promoted to leadership role accountable for maintaining following key business applications and systems.

Retail POS, Trade Agreements, Financials Basics, Jobs Operations

Statement posting, Customer creation, Vendor creation.

Inventory & Warehouse Management, Profiles.

Designing and managing LAN’s, WAN’s with respect to ERP requirement. Hardware and Software installation and troubleshooting.

Troubleshooting issues related to Server Systems.

Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via telephone, and remote support tools. Performed security administration functions for user, data, and remote access. Trained the POS users, Vendor Coordination, Printer basic support and troubleshooting.