Network Assistant/ Technical Support Specialist specializing in computer network routing and switching. Experience of deploying basic to intermediate level of wired or wireless networks. Well-versed in numerous technologies including Cloud Computing, Virtualization, DBMS, CCTV, Windows and Linux. Strong in customer relations.
Clouds (Google, Azure, AWS)
DBMS(MSSQL, Oracle, MySQL)
Computer Laptop Hardware
Printer, Scanner, CCTV
MS Office, Virtualization
MS- Server 2016
LAN, WAN, VPN, WLAN
VTI offers IT Technician course of 14 months
In this course, we cover from basics to intermediate level, in which we provide the students, the deep knowledge of computer hardware, intro to motherboard components, their functionality. Troubleshooting of different issues/problems. When the training completes the basics, administration level begins. In this level, students deal with the configuration of different versions of windows desktop/ Server. In Server OS, student covers different roles & features i.e DNS, DHCP, IIS, VPN, Win Deployment Services, Update Services etc. In the security domain, we offer some more Microsoft tools like Threat management Gateway etc.
My responsibilities are to provide practical demos to the student and made their skills hands-on. Prepare practical test to assess the trainee performance. Ratio between theory and practical is 2:8.
Skills Upgraded in this Role are:
Troubleshooting of Computer Hardware
Troubleshooting of Printer, Scanner
Installation and Maintenance of Computer Labs Installation of P2P network and Server-based Network
Wide Area Network
Installation of Surveillance System
Troubleshooting of Surveillance System
Server OS: 2008 R2, 2012 R2 all roles, Electrical & Electronics Technician
Office management, record keeping,
Completing Task, detail oriented
Maintain IT Help Desk.
Resolve queries via phone or visit
Assist IT Manager in all IT, office, Doc issues Install new servers and configuration for deployment Troubleshooting IT
hardware and Software Purchase IT hardware + consumable
Monitor Network, Surveillance System Troubleshooting Surveillance system
The configuration of Routers & Switches
IT department Management i.e inventory
All other task is given by the IT Manager or CEO etc.