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工作经历
Customer Service Representative
Phone banking officer.
• Take inbound calls for providing service and product information.
• Give accurate and appropriate information to answer questions, troubleshoot issues and
• Resolve complaints.
• Provide callers with information about Calls/Sms/Internet packages and promotions.
• Resolve customers’ technical issues over the phone.
• Generate tickets for problems that cannot be resolved over the phone.
• Make sales calls for soliciting business from new customers.
• Up-selling services to existing customers.
• As well as working in different departments and Queues in Warid Telecom.
Customer support
• Make calls for ads posting.
• Resolve customers’ technical issues over the phone.
Customer Service Representative
• Take inbound calls for providing service and product information.
• Give accurate and appropriate information to answer questions, troubleshoot issues and
• Resolve complaints.
• Provide callers with information about Calls/Sms/Internet packages and promotions.
• Resolve customers’ technical issues over the phone.
• Generate tickets for problems that cannot be resolved over the phone.
• Make sales calls for soliciting business from new customers.
• Up-selling services to existing customers.
• As well as working in different departments and Queues in Warid Telecom.
