概要

11 Years of Professional Experience in Project Management, Operations, Maintenance & Support in IT Sector.


Projects Management & Operations.


Develop, manage and execute project plans, defining scope, schedule, risk, deliverables and resources.


Requirements Analysis, Costing & Budgeting, Project Scheduling, Team Building & Mentoring and IT Planning.


Comprehensive experience in planning, end-to-end IT Infrastructure and Administration.


Managing IT Teams, supportive staff and Vendor’s Management.


Professional reporting Skills (Writing & presenting) and Excellent Presentation Skills.


Planning, organizing and managing the activities and to conduct trainings.


Planning, Analysing, Requirements, Designing, Documentation and testing for Software Development Projects.


Preparing Project Documentation (RFP & Tender/ Bidding Document).


Expertise in Procurement as per PPRA rules.


Overseeing project related Management (Monitoring, Evaluation & SLA).


Implement key performance indicators (KPI) for project and its staff.


Decisive, energetic, focused team player for implementing change and improvements in operations.


Analyze data/information, make assessments and facilitate in decision making.


Work effectively with customers, vendors, staff, flexible teacher and master trainer.


Installation, administration and troubleshooting of clients & servers on Microsoft Platform.


Plan, design, maintenance of Technology, Networking infrastructure and manage the devices.


Ability to perform quick diagnosis and analysis of network problems and designs.


MS Servers 2008, DC, DNS, DHCP, WDS, Web Server IIS, Print Server, File Server, ISA & Anti-Virus.


IP Cameras, PABX, Switching, VLANs, Routing protocols, Frame Relay and ACL.


Virtualization such as Microsoft Hyper-V, VMware and ESXi Servers & VSphere.


MS Project & MS Office (Word/Excel/PowerPoint), Visio, SQL Server 2008, and Database Management.

项目

Prisons Management Information System (PMIS) Phase-I
Prisons Surveillance System & IT Gadgetaries (PSS) Phase-I,II&III
Prisons Calls Offices (PCO Callshops) Phase-I,II&III
Prisons Complaint Management & Monitoring Cell (PCM&MC)
UBL Data Center and Hotline Project:
FBR-MCC (Lahore, Faisalabad & Sambrial) Project of World Bank as Assistant

工作经历

公司标识
Project Incharge System Network Engineer
Punjab Prisons Foundation
Jun 2014 - 代表 | Lahore, Pakistan

Lead IT based Projects of Prisons Call Offices (PCOs Callshops) Phase-I,II&III, Prisons Complaint Management & Monitoring Cell (PCM&MC), Prisons CCTV Surveillance System & IT Gadgetaries Phase-I,II&III and Prisons Management Information System (PMIS) Phase-I in Punjab Prisons.
Successfully completed implementation of PCOs, PCM&MC, PMIS and Prisons Surveillance System in Punjab Prisons.
Working as IT Specialist and System Analyst for Prisons Department, Punjab.
Project & Financial Management.
Requirements Analysis, Costing, Budgeting, Project Scheduling, Team Building and Mentoring.
Member of Executive Committee of Prisons Foundation.
Member of Recruitment Committee for IT & Technical staff.
Member of Committee for Installation of PCOs, PCM&MC, PMIS, Mobile Jammers and Surveillance System, Video links in Punjab Prisons.
Expert in creating documentation, Preparation of Tenders & Bidding Documents.
RFP Preparation for Project implementation and expansion.
Managing project funds and quality control.
Technical report writing and Analysing all technical & financial reports.
Development and technical training of staff.
Supervising of all operational tasks & issues of PCOs Callshop (Server & Networking) and its supporting staff.
Manage and deals with Vendors (Wateen, PTCL, NRTC, GCS, PITB & etc) for multiple services.
Attending project meetings with internal & external committees.
Work effectively with all staff members and Co-ordinate with vendors for resolving technical faults & problems.
Troubleshoot and Manage all technical issues.
Operation & Maintenance of Service Level Agreement (SLA) Management.

公司标识
System Network Engineer
SigmaTec Solutions (Pvt.) Ltd.
Apr 2013 - Jun 2014 | Lahore, Pakistan

Manage and supervision of IT (Network/System) infrastructure consisting of 60 plus nodes and other network activities including hardware, software, system configuration.
Managed of LAN, VLans, Wireless devices and administration of MS Windows based server’s operating systems.
Installation, configuration and maintenance of hardware/software of servers, laptops, desktop computers, MACs, network printers, Bandwidth splitting, Third party applications, virus protection software, software upgrading.
Implemented  Virtualization computing including VMware, VSphere 5.0, ESXi & Hyper-V.
Installed and managed DC, DNS, DHCP, File Server, Print Server & Web Server IIS.
Maintained and configured Outlook Mail and mail backups & restores.
Managed SQL Server databases backups and maintenance using SQL Server Maintenance plans.
Implemented and maintained backup and disaster recovery solutions using external/internal backup servers.
Diagnosed, troubleshoot and resolve network and system problems, application problems and upgrade replace defective components when necessary & resource optimization as required and also Confer with network users about how to solve existing system problems.
Procured IT hardware, software and maintenance products and services.
Produced daily activity reports and official applications backup reports to the higher management.

公司标识
Assistant Project Manager & Network Engineer
Apollo Telecom Pvt Ltd.
Mar 2010 - Apr 2013 | Lahore, Pakistan


Assistant Project Manager (05.01.2011 to 05.04.2013):

Managed IT (Network) teams.
Responsible for IT/Data Network Wing supervision which included monitor and sustain LAN/WAN based environment, setting up IT infrastructure and provide backup support to all IT resources remotely and on site.
Delivering and implementing the projects as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client. 
Provided advanced pre-sales and post-sales support to Apollo sales team.
Prepared and control IT budget and expenditures.
Maintained records and documentation for IT networks projects.
Managed the acquisition, distribution, relocation, repair, maintenance and control of all the hardware on the inventory of IT Department.
Team management according to projects, moving of vehicles for resolving issues or deployment.
Purchased and Quality control of all IT related equipment.                                      

Network Engineer (25.03.2010 to 04.01.2011):

 Basic Installation & Configuration of Switches and Routers (Cisco, Juniper & Nortel).
Hands on experience of networking equipment i.e. Juniper EX2200 & EX4200 L3 switches, Cisco 2900, 3500, 3700 series switches & Cisco 2811 series routers.
Network Maintenance, Diagnose, Troubleshoot and resolve network problems.
Up-gradation of IOS and JUNOS in devices.
Provided support to end user and customer for resolving, troubleshooting in network problems either directly on site or via telephone calls.
Managed and Troubleshoot of company’s LAN/WAN environment.
Install and provide secure Wifi facility throughout the office on desktop system, cell phones & laptops for internet.
Managed and supervised technical issues related to hardware, peripherals, printers, scanners & software maintenance & up gradation.
Installation, testing, maintenance, documentation and support of IT Infrastructure, both hardware and software.
Managed the MS Outlook accounts on end user computer systems.

公司标识
Visiting Lecturer
University of the Punjab
Aug 2010 - Sep 2011 | Lahore, Pakistan

公司标识
Master Trainer
TEVTA
Jun 2011 - Jul 2011 | Lahore, Pakistan

公司标识
Internee (NDC-RHQ) Lahore
United Bank Limited (UBL)
Jun 2009 - Aug 2009 | Lahore, Pakistan

Internee in Network and Data Center, United Bank Limited RHQ Lahore in Network Operations (WAN).

• Looking after WAN Core Operations at UBL RHQ Lahore.
• Provided PC & System Support & and Troubleshooting for all its departments within the UBL RHQ building.
• Network Monitored using (NMS – WhatsApp Gold) for its all branches.
• Maintain Network Connectivity between all its nodes.
• Branches connectivity using DXX, BRI, PRI, DSL & Wimax.
• Identify and resolve all technical problems.

学历

National University of Computer and Emerging Sciences
硕士, 科学硕士学位, Computer Engineering, Computer Science, Networking‎
Advance Probablity, DSP, VLSI Design
CGPA 3.0/4
2013
CORVIT SOLUTIONS
证书, CCNA‎
Routing and Switching
Completed
2012
COMSATS Institute of Information Technology
学士, 商学士/理学士, Computer Science‎
Computer Sciences and Information Technology, Communication and Networking, Telecommunications
等级 A
2010
COMSATS Institute of Information Technology
学士, Bachelors in Engineering, Electrical Telecommunication Engineering‎
Data Communication and Computer Networking, Computer Networks and Communication, Computer Science Telecom and Networks
所占比重 70%
2010
Web Development / Design, E Commerce‎
等级 A
2004
Networking, Computing Principles‎
等级 A
2001

技能

熟练 Equipment Installation
熟练 Network Monitoring Tools
熟练 Project Administration
熟练 Routing
熟练 team leader
熟练 Technical Skills
熟练 troubleshooting
中级 Virtualization
中级 Active Directory
初学者 Agile
初学者 Agile Project Management
熟练 Application Networking
初学者 ASP.Net
中级 Business Analysis
中级 C++
中级 CCNA
初学者 CEH
中级 Cisco Routers
初学者 Citrix
熟练 Client Coordination
熟练 Client Correspondence
初学者 Coding Languages
熟练 Computer Network Operations
熟练 Contract Management
中级 Crystal Reports
中级 Data Mining
中级 End-to-End Project Management
初学者 Environmental expertise
初学者 ERP
初学者 ERP Implementations
熟练 Food Knowledge
熟练 Front Office Support
中级 Functional Requirements
熟练 Haircut Consultation
中级 Hyper-V
中级 HyperV
中级 IIS
熟练 IT Infrastructure Design
熟练 IT Infrastructure Management
熟练 IT Operations Management
熟练 IT Operations Management, Installation Of All Windows OS And Softwares, Apple MAC Installing
初学者 Jira
初学者 LINUX
熟练 Managing IT Infrastructure
熟练 Network Administrator
初学者 Network Security Implementation
熟练 Networking
中级 Norton Internet Security
熟练 Operating System
中级 Operations Management

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语

Muhammad 联系人

Zeshan Munir
Systems Limited