概要

Seeking a position in competitive organization to devote my energetic and professional capabilities as a problem solving, decision making managing human resource and computer expert.

工作经历

公司标识
General Banking Officer
MCB Bank Limited
Jan 2022 - 代表 | Sargodha, Pakistan

To ensure transfer and clearing on daily basis
➢ To manage domestic and foreign remittances on daily basis
➢ To manage safe locker and proper record of customer visit

公司标识
Customer Support Executive
Pakistan Telecommunication Company Limited (PTCL)
Jun 2019 - Jan 2022 | Lahore, Pakistan

At PTCL, as CSE in Broadband Technical Staff my JD is to:
i. Provide trouble shooting, technical support, Product Information to the customers landing on Contact Center ensuring that their issues are resolved swiftly and professionally in the line with agreed service levels
ii. Maintain high level of customer satisfaction throughout the process from the 1st call to complete problem resolution and provide complaint reference to the customer for future correspondence.

公司标识
Internee
Honda Citrus Field
May 2018 - Jul 2018 | Sargodha, Pakistan

I served as an intern at Honda in 2018. I got to learn a lot about the industry, in general, and every department, in particular. In my stay of 6 weeks over there, I spent time learning how to interact with customer and how to represent your product to valuable customer. .I also worked in Sales and Accounts department also check voucher and how to place an order of new car.

学历

Hailey College of Banking and Finance University of the Punjab Lahore.
硕士, 工商管理硕士学位, MBA Banking and Finance‎
Banking & Finance
CGPA 3.1/4
2020
University of the Punjab
硕士, , B.Com‎
所占比重 62%
2016
IBL ( institute of business and leadership )
中级/A级, , I.Com‎
Commerce
所占比重 76%
2014
Misali Ravian High School
非预科, Matric in Science‎
Physics, Chemistry
Completed
2012

技能

中级 4 Knowledge of Taxation
中级 Accounting System Management
初学者 Accounting+
中级 Accounts Administration
中级 Adminstraitve
中级 Analytical Skills
初学者 Business Development Strategies
中级 Client Acquisition
熟练 Client Analysis
熟练 Client Service Oriented
中级 Commercial_Banking
熟练 Committed to Customer Services
中级 Compliance Knowledge
熟练 Correspondence Managament
中级 Cross-Cultural Communication Skills
中级 Data Management
中级 Digital Communication Skills
中级 eBay Account Handling
中级 Finance Working
初学者 Inventory Accuracy
熟练 Lab Knowldge
熟练 Listening to Customers
中级 Logical Thinking
中级 Market Knowledge
中级 Micorost Excel
初学者 Microsoft Excel
中级 MS Excel Dashboards
中级 Multi-tasking
中级 Office Support
中级 Phone Banking Skills
中级 Prioritisation
初学者 Reconciliation
中级 Record Maintenance
熟练 Relations Management
初学者 Social Welfare Management
熟练 Spreadsheet Navigation
熟练 Strong Communication
中级 Taxations Knowledge
中级 Team Leading
中级 Telemarketing
中级 Tracking System Monitoring
熟练 Transaction Record Management

语言

中级 英语
中级 乌尔都语