Seeking a position in competitive organization to devote my energetic and professional capabilities as a problem solving, decision making managing human resource and computer expert.
To ensure transfer and clearing on daily basis
➢ To manage domestic and foreign remittances on daily basis
➢ To manage safe locker and proper record of customer visit
At PTCL, as CSE in Broadband Technical Staff my JD is to:
i. Provide trouble shooting, technical support, Product Information to the customers landing on Contact Center ensuring that their issues are resolved swiftly and professionally in the line with agreed service levels
ii. Maintain high level of customer satisfaction throughout the process from the 1st call to complete problem resolution and provide complaint reference to the customer for future correspondence.
I served as an intern at Honda in 2018. I got to learn a lot about the industry, in general, and every department, in particular. In my stay of 6 weeks over there, I spent time learning how to interact with customer and how to represent your product to valuable customer. .I also worked in Sales and Accounts department also check voucher and how to place an order of new car.