概要

Enthusiastic and hard working restaurant manager with the winning attitude and desire to deliver an exceptional dining experience focused on setting high expectation and rising service standards. Savvy marketer with record of improving revenue, reducing turnover, and increasing customer satisfaction.

工作经历

公司标识
Restaurant Manager
Catch 22
Jan 2015 - Jan 2016 , United Arab Emirates

I was managing the all major responsibilities



, training and supervising staff

planning menus
ensuring compliance with licensing, hygiene and health and safety legislation

producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities and sales representatives
making improvements to the running of the business and developing the restaurant.

学历

City and Guilds
大专, Food And Beverages Services Level III‎
Food and Beverages Management
Incomplete
2018
City and Guilds
大专, Reception Service And Principles Level II‎
front office
Completed
2016
Institute Of Tourism Hospitality Management
大专, Hotel Management And Tourism‎
Food And Beverages, Restaurants Operations, Front Office
Completed
2013
University of the Punjab
学士, 艺术学士, B.A‎
Arts
等级 B
2012

技能

中级 Administration managment
熟练 Architectural Skills
熟练 Commiunication Skills
中级 Croperate Relations
熟练 Customer Culfilict
中级 promoting and marketing the business
中级 recruiting, training and supervising staff
熟练 Relations Management
熟练 RESTful APIs
中级 Resturents Managment
熟练 Staff Services Management
中级 Staff Tranings Programs
熟练 Upselling
中级 Warehouse Management

语言

熟练 乌尔都语
熟练 英语