概要

A highly motivated and self-driven graduate prepared to excel as a part of a professional team. I have experience working with international clients, administration, retail banking, sales, customer service, HR, and business operations. I am seeking career opportunities to excel as a part of a professional team.

工作经历

公司标识
Admissions Coordinator
American Rotation LLC
Oct 2021 - Jul 2022 | Chicago, USA


Assisting the Director of Medical Education and preceptors in program implementation
Providing exceptional customer service acting as first point of contact with prospective applicants and IMGs seeking clinical rotation experience
Handling all admissions desk administrative tasks and onboarding/orienting of physician interns 
Maintaining phone, email and chat communication with enrolled interns from admissions til program completion and throughout the NRMP Match cycle
Maintaining the database for prospective and enrolled physician interns (admissions, payments)
Assisting in the compilation, processing, and issuance of Letters of Recommendation (LoRs)
Acting as an admissions ambassador for prospective USMLE aspirants
Staying abreast of the latest U.S. Residency guidelines and procedures (NRMP Match, ERAS, AAMC, HIPAA)
Assisting with the development of marketing campaigns for admissions and program promotion over social media, website, email marketing and informative blog posts regarding U.S. clinical rotations and residency

公司标识
Program Manager, Public Awareness and Outreach VFAHT
Infection Prevention and Control Foundation
Jul 2021 - Oct 2021 | Lahore, Pakistan


Organising material for public health awareness campaigns through digital and print media
Coordinating awareness activities jointly with the web and social media team
Planning and coordinating initiatives in line with SDGs
Collaborating and organising healthcare initiatives with stakeholders including student volunteer bodies, government agencies, and private organisations
Compiling resources to communicate the purposes of the program and the impact it may have on the health and well-being of communities
Documenting and measuring with the team, the outcomes of activities, and plans achieved through public health initiatives
Creating and publishing press releases, social media posts, letters of collaboration, assisting with scripts, and other communication mediums
Preparation of financial budgets and forecasting for projects

公司标识
Course Coordinator, CME
Infection Prevention and Control Foundation
Oct 2020 - Jul 2021 | Lahore, Pakistan


Coordination of admission desk (applications, registration, orientation) through email and phone
Attendance management
Organising and maintaining the schedule for courses offered by the Department of Public Health
Coordinating the distribution and collection of coursework (assignments and assessments)
Coordinating the distribution of completion and degree certificates
Working closely with the marketing department to create, organise and run advertisement campaigns
Creating content for public health awareness campaigns
Keeping abreast of various Continuing Medical Education (CME) standards

公司标识
Bank Operations Officer
Habib Metropolitan Bank
Jun 2018 - Oct 2020 | Lahore, Pakistan


Ensuring high level of operational efficiency at branch in line with applicable SBP AML/CFT Regulations
Supporting the account opening procedure and maintain outstanding customer service standards
Enhancement of core banking business including target mobilization (deposit mobilization, bancassurance and car financing)
Processing remittance/clearing instruments and provision of other general banking transactions (pay order, demand draft, locker custodianship, ATM claims, FCY currency transactions etc.)
Developed corporate clients and opened deposit accounts

公司标识
Human Resource Intern
AutoSoft Dynamics (Pvt.) Limited
Nov 2017 - Jan 2018 | Lahore, Pakistan


Assisting HR Executives with day to day operations including recruitment, staffing, performance appraisals, evaluations and trainings
Generating, processing, maintaining and filing all HR documents (both hard and soft copies)
Updating and managing HRMS for employee record keeping, attendance and leave management, and other HR functions
Handling employee enquiries and grievances regarding HR issues, policies and SOPs
Conducting phone and confidential interviews, short-listing, follow up references and performing background verification checks
Implementing training programs, orientation sessions and meetings
Assisting HR Executives with projects including career fairs
Coordinating with department heads the sourcing of new candidates, devising relevant job descriptions and talent acquisition through different employment platforms.

学历

Lahore School of Economics
学士, 理工学士, BSc (Hons.) in Economics and Management‎
Economics, Management, Marketing
CGPA 3.5/4
2017
DA Public Schpol (O&A Level)
中级/A级, , ‎
Business, Economics, Sociology
2012

技能

中级 360 Recruitment
熟练 Accounts / Manager
中级 Acquisition Screening
熟练 Admin
中级 Admissions Counseling
初学者 Aesthetic Procedures Knowledge
中级 Budgeting & Forecasting
熟练 Chat Support
熟练 Client Acquisition Skills
中级 Closing Skills
中级 Commercial/Retail Banking
熟练 Communication Skills
熟练 Computer Knowledge
熟练 Computer Proficient
熟练 CRM Command
熟练 Customer Care Representation
熟练 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 eBay Account Handling
初学者 eBay Sales
熟练 Ecellent Communication Skills
熟练 Email Writing
初学者 Employee Relations Management
熟练 Fast Typing Speed
熟练 Fluent in English
熟练 Fluent In English and
初学者 Handling Assignments
中级 HR Operations
初学者 HR Policy Formulation
初学者 HRIS Command
熟练 Knowledge Of Urdu Language At C1-C2 Level
熟练 Listening Skills
熟练 Listening to Customers
熟练 Live Chat Handling
熟练 Office Administration
初学者 Payroll Management
熟练 Process Operations Handling
熟练 Quality Control Printing
熟练 Record Keeping
中级 Recruitment Management
初学者 Recruitment Managmenet
熟练 Relations Management
熟练 Security Principles
中级 Social Media Handling
初学者 Technical Recruitment
熟练 Time Management
初学者 Troubleshooting Skills
初学者 Zendesk Handling
熟练 الاحتفاظ بالمبيعات
熟练 عمليات خدمة العملاء

语言

中级 德语