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概要
I started my professional career in Mobilink a leading telecom company as customer service officer, later promoted on Team Lead and Quality Assurance Executive positions in the result of remarkable performance, currently working in real estate industry as Business Development Executive in order to explore new and existing leads.
I have exemplary communication and supervision skills that have allowed me to play an instrumental role in achieving organization targets and goals. I look forward to work with organization where I can add and derive value.
工作经历
Business Development Executive
• I am fully responsible for sustain financial growth through raising sales and promoting strong relations with clients.
• Preparing a development strategy concentrated both on financial gain and customer satisfaction
• Conducting research in order to recognize new leads and customer needs
• Participating in preparing business plans and strategies
• Organizing business meeting with potential clients and promote company product
• Responsible for preparing sales contract ensuring of laws and regulations of Central Board of Revenue Employees Cooperative Housing Society (CBR ECHS)
• Keeping records of sales, revenue, invoices and make sure long term relationships with new and existing customers
Quality Assurance Executive
• Draft quality assurance policies and procedures
• Evaluate adequacy of quality assurance standards
• Document internal audits and other quality assurance activities
• Investigate customer complaints and non-conformance issues
• Collect and compile statistical quality data
• Analyze data to identify areas for improvement in the quality system
• Evaluate audit findings and implement appropriate corrective actions
• Responsible for conducting session on daily updates
• Weakly meeting with subordinates to ensure improvement in performance
• Submitting daily, monthly and quarterly reports to communicate outcomes of quality activities
Team Leader
• Setting targets for both individuals and team
• Responsible for determining performance of individuals and team
• Accountable for updating team members regarding organization’s product, service, procedure and guideline
• Fully responsible for escalated cases of customers at team lead station
• Preparing and updating performance report
Teacher
Was teacher in primary section
