概要

9 years experience as a part of YUM Brand's Restaurant Management Team in the different KFC OUTLETS across London-United Kingdom, with emphasis on improving efficiency, productivity, profits and organizational consistency.

项目

Sales Record December 2016
Sales Record January 2017

工作经历

公司标识
Restaurant General Manager
KFC UKI
Dec 2014 - Apr 2017 | Greater London, United Kingdom

• Achieving sales and profit goals by making sure that the customers are served hot food and within a limited time.

• Ensure Health & Safety and Food Safety measures are implemented across the board.

• In-charge of the daily operations of the restaurant. Ensure enough staff for the shift, sufficient stock of food and make sure that the equipment are functioning properly. Decide the opening and closing hours of the restaurant depending on the flow of customers.

• Interviewing and hiring aspirants and make sure that they have good work ethics and can be an asset to the company.

• Overseeing the training of employee. Discuss and agree upon the objective of the meeting with Team: to create a performance development plan.

• Deal with complaints from the customers.

公司标识
Assistant Restaurant General Manager
KFC UKI
Dec 2007 - Nov 2014 | Greater London, United Kingdom

• Manage the restaurant in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profit.

• Ensure that controls and procedures are implemented on each shift under their control to protect the security of employees and company funds.

• Coordinate the effective recruitment and selection of team members using company systems.

• Forecast and schedule management and team member labour within budget. Ensure tasks are only undertaken by those employees certified to perform them.

• Enabling the team to deliver fantastic products and outstanding restaurant cleanliness.

• Assisting the Restaurant Manager to develop your team and provide development & training.

学历

University of Central Lancashire
学士, 工商管理学士学位, BA Hons. (Business Administration)‎
Business Administration
所占比重 62%
2012
Guildford College
大专, Higher National Diploma‎
Business
Completed
2011

技能

熟练 Adminstration Knowledge
熟练 Commercial Awareness.
熟练 Conservation Awareness
熟练 Customer Service Operations
熟练 Food Knowledge
熟练 Generate Trend Analysis
熟练 Inventiveness
熟练 Leading Diverse Teams
熟练 Multi-Tasking
熟练 Multicultural Sensitivity/Awareness
熟练 Operations Responsibility
熟练 Organisational Skills
熟练 PROFITABLE THINKING
熟练 Time Management
熟练 Warehouse Analytical

语言

初学者 旁遮普语
熟练 乌尔都语
熟练 英语

Muhammad Arsalan 联系人

Doshini Shayanthi
R Team Limitless