 Scheduling appointment and managing calendars
 Answering and directing phone calls
 Handling correspondence, including emails and mail
 Data entry and database management
 Organizing and maintaining files and records
 Providing general administrative support to the team or organization
 Coordinating meetings and events
 Handling sensitive and confidential information
 Performing others duties as assigned

Insert customer and account data by inputting text based and numerical information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files, when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies

 

 Attracted potential customers by answering product and service questions suggesting information about other Products and services.
 Opened customer accounts by recording account information and maintained customer records by update account information.
 Resolved product or service problems by clarifying the customers complaint determining the cause of the problem and explaining the best solution to solve the problem.
 Escalating unresolved problems to upper management 

 Answered phone calls, schedules meeting and support visitors
 Responsible for clerical task, files management, data entry
 Had done General Reception to customer
 Answered and directing calls, emails and general enquiries, maintained a professional disposition at all times.