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概要
To work in a professional environment contributing towards the development and growth of a challenging organization where harmonize my skills with a progressively oriented company's vision resulting in mutually beneficial relationships according to my capabilities and To gain the position in an organization wherein my skills will make a notable contribution towards the growth of the organization.
工作经历
Debt Collector
Working as a debt collector in collection agency and recovering the debts.
- Managing the finance to resolve debts through all amicable ways.
- Planning course of action to recover outstanding payments.
- Coordinating the attorneys to resolve consumer debts.
- Tracing the information through every mean to have updated contact details of consumers.
- Create trust relationships with debtors when possible to avoid future issues.
- Skip tracing consumer details throught various online data bases.
CSE
Worked as an inbound Customer Support Executive in a car rental company functional in different states of US* - Coordination with renteir clients via calls and emails. - Assisting the matters related to road trips and rideshare companies working in the authorized states etc. - Coordinating the relevant inssurance and road side assistance vendors. - Reporting and escalating the issues promtly to the concerning departments. - Actively supporting in live chats as well.
CSR (E-mail Support Executive)
- Customer satisfaction. - Coordination with clients. - Data Compiling And Maintenance - Complain Handling. - Resolving all sorts of issues regarding Uber app users. - Providing all information regarding the App usage. - Ability to resolve all Uber driver concerns.
CRO (Customer Representative Officer)
- Customer Satisfaction. - Complain Handling. - Online Sales. - Coordination with other departments. - Membership Card Activations. - Customer Feedback Calls - Data Compiling And Maintaines - Co-ordination With All Outlets.
