概要

I have more than 3 years experience in hospitality industry and operations. I have done MS business administration in major marketing. My core abilities and skills are problem solving, handling customer complaints, maintaining good and healthy relationship with clients, Generating sales through different channels. Eager to contribute these abilities towards supporting the objectives of an organization that rewards reliabilty, dedication and solid work ethics with opportunities for professional growth. 

工作经历

公司标识
Proactive Desk Officer
Muller & Phipps Pakistan (Pvt) Limited
Jan 2021 - 代表 | Faisalabad, Pakistan

Responsible for inbound and outbound COD shipments
Handling Customer complaints
Closely monitoring TAT Report including Area of 14 branches
Maintaining good and healthy relationship with COD clients
Following up with Couriers for Missing RR
Active Player in Morning Operations

公司标识
Guest Services Supervisor
Avari International Hotels
Nov 2019 - 代表 | Faisalabad, Pakistan


公司标识
Front Desk Officer
Hotel One By Pearl Continental
Nov 2018 - Nov 2019 | Faisalabad, Pakistan


公司标识
Front Desk Officer/ Night Auditor
Circle Club
Mar 2018 - Oct 2018 | Faisalabad, Pakistan

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学历

Government College University Faisalabad
硕士, 科学硕士学位, ‎
Business Administration
2020
Government College University
学士, 工商管理学士学位, BBA Hons‎
Business Administration
2017
The Tips College Faisalabad
中级/A级, , ‎
Accounting & Finance, Business, Commerce
2013

技能

中级 Administration Knowledge
熟练 Administrative
中级 Administrative Office Support
中级 Adminstration Knowledge
熟练 Collaborative Problem Solving
中级 Communicating Skills
中级 Communication Skills
熟练 Communications Development
中级 Counter Billing
中级 Customer Service
熟练 Emails
中级 Financing
中级 Fluent In English
熟练 Fluent In English Urdu
中级 Hospitality Management
中级 Internet Based Softwares
熟练 Lab Knowldge
熟练 LiveChat
中级 Madical Writing
中级 Management
熟练 Management Skills
中级 Negotiation Skills
初学者 Official Assignments
熟练 Relationship Management
中级 Reporting
中级 Result Oriented
中级 Risk Management
熟练 Sales Analysis
中级 Selling Skills
熟练 Strong Organizing Planning Skills
初学者 Time Management
中级 Transactions Management
中级 المهارات الهاتفية

语言

熟练 乌尔都语
初学者 法语
熟练 旁遮普语
中级 英语