Senior Manager IT & Telecom Infrastructure
Quality Control & Assurance – System Testing & Maintenance – Operational Excellence
Vision, Strategy & Execution • High-Availability Infrastructure Build Out • Optimization & Management • Disaster Recovery & Business Continuity • Predictive Monitoring & Root Cause Analysis • Compliance Enforcement • Endpoint Protection • Mobile Device Management • System Configuration • Domain • DHCP • SQL • IIS • Web Application • OS • Group Policy • Troubleshoot • Network Health • Software Installation, Configuration, & Deployment • Data Protection • VM Ware • Active Directory • Virtual Machines • Backups, IT Infrastructure • DNS • MS Word, Excel, PowerPoint, & Outlook
Exercise hands-on approach and effective controls to design, install, and configure internal & client-facing servers, firewalls, & network devices while managing the systems installed.
Initiate hands-off environment through designing & implementation of configurations with complete reporting functions.
Steer efforts towards administering and supporting core Microsoft, VMWare, & Cisco technologies, development & implement project plans, perform risk assessments, & create contingency plans.
Render keen eye for details to define and document support procedures as well as best practices while providing after-hours support to help deal with infrastructure-related emergencies.
Maintain asset & inventory configuration documentation, evaluated firewalls, telecom equipment, & hardware.
Recognized by senior management and received award for Long Service Completion of 5 years with excellence.
Built the team from ground up for technical support to remote locations; mentored and trained team members on existing technologies, perform special tasks assigned by the management, & interact with staff members at a technical level.
Implemented P2P radio link head office to save costs & migrated from Legacy Network to New Technologies like Windows Server 2012, Microsoft Dynamics AX r3 (Technical side), Open VPN, & IPSec.
Served as a resource in all efforts to implement Hybrid & Office 365 integration, F-Secure Anti-virus, open-source firewall for company’s premises services, & helped save big on costs.
Expertly handled printer management software to reduce paper costs while managing network & server monitoring.
Proved instrumental in administering Windows Server 2008 (DC, DNS, DHCP) Active Directory, and implementing MS ISA Server 2006 using network load balancing using Virtual IPs.
Harnessed in-depth knowledge and technical skills complimentary for managing Acronis True Image Echo Enterprise Server 9.0 (daily backups), & deployed IT infrastructure using Dell & HP workstations and servers.
Expertly handled evolving challenges and network problems of LAN, WAN, assembled hardware, managed data warehouse and installed Network Printers, Print Server, & Access Point among others.
Played essential role for installing and Configured ESX Virtualization Servers, VMs, NMS (Network Monitoring Server), OS on client & server end, Apple MAC, Kaspersky Anti-Virus Server, WSUS, & GFI End Point Security Server.
Cross-trained for System Analyst role and fulfill the users’ needs, provided network as well as system support, created crucial backups, and assisted with critical data recovery including implementation of a thorough disaster recovery plan.