概要

As an experienced professional in various fields, including logistics, sales, and operations management, I have a diverse skill set that allows me to excel in many areas. I have a proven track record of success in negotiating contracts, managing operations, and improving team productivity. With a focus on customer satisfaction and cost optimization, I have built strong partnerships with local organizations and achieved significant savings for my companies. My experience in fraud prevention and recovery has also helped me to improve operational efficacy and overall customer experience. Additionally, my educational background in electrical engineering and certifications in supply chain planning, sourcing, and operations demonstrate my ability to learn quickly and adapt to new environments. With a passion for innovation and growth, I am excited to bring my skills to any team that values hard work, creativity, and collaboration.

项目

Affiliates channel launch

工作经历

公司标识
Operations Manager
Yango
Jun 2023 - 代表 | Islamabad, Pakistan









𝐃𝐫𝐢𝐯𝐞𝐫 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: 𝘐𝘥𝘦𝘯𝘵𝘪𝘧𝘺 𝘢𝘯𝘥 𝘵𝘢𝘳𝘨𝘦𝘵 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘤𝘩𝘢𝘯𝘯𝘦𝘭𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘰𝘯𝘭𝘪𝘯𝘦 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮𝘴, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘯𝘦𝘵𝘸𝘰𝘳𝘬𝘴, 𝘢𝘯𝘥 𝘳𝘦𝘧𝘦𝘳𝘳𝘢𝘭𝘴.𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠:𝘍𝘢𝘤𝘪𝘭𝘪𝘵𝘢𝘵𝘦 𝘵𝘩𝘦 𝘰𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘧𝘰𝘳 𝘯𝘦𝘸 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘢𝘴𝘴𝘪𝘴𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘥𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘷𝘦𝘩𝘪𝘤𝘭𝘦 𝘪𝘯𝘴𝘱𝘦𝘤𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘴𝘦𝘴𝘴𝘪𝘰𝘯𝘴.𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴 𝘸𝘪𝘵𝘩 𝘦𝘹𝘪𝘴𝘵𝘪𝘯𝘨 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘩𝘪𝘨𝘩 𝘳𝘦𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘳𝘢𝘵𝘦𝘴 𝘢𝘯𝘥 𝘥𝘳𝘪𝘷𝘦𝘳 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯.𝐌𝐚𝐫𝐤𝐞𝐭 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬:𝘚𝘵𝘢𝘺 𝘪𝘯𝘧𝘰𝘳𝘮𝘦𝘥 𝘢𝘣𝘰𝘶𝘵 𝘮𝘢𝘳𝘬𝘦𝘵 𝘵𝘳𝘦𝘯𝘥𝘴, 𝘤𝘰𝘮𝘱𝘦𝘵𝘪𝘵𝘪𝘰𝘯, 𝘢𝘯𝘥 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘰𝘳𝘺 𝘤𝘩𝘢𝘯𝘨𝘦𝘴 𝘪𝘯 𝘵𝘩𝘦 𝘳𝘪𝘥𝘦-𝘩𝘢𝘪𝘭𝘪𝘯𝘨 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘥𝘢𝘵𝘢-𝘥𝘳𝘪𝘷𝘦𝘯 𝘥𝘦𝘤𝘪𝘴𝘪𝘰𝘯𝘴.𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞:𝘌𝘯𝘴𝘶𝘳𝘦 𝘵𝘩𝘢𝘵 𝘢𝘭𝘭 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘤𝘰𝘮𝘱𝘭𝘺 𝘸𝘪𝘵𝘩 𝘠𝘢𝘯𝘨𝘰\'𝘴 𝘱𝘰𝘭𝘪𝘤𝘪𝘦𝘴, 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘴𝘢𝘧𝘦𝘵𝘺 𝘴𝘵𝘢𝘯𝘥𝘢𝘳𝘥𝘴.𝘌𝘯𝘴𝘶𝘳𝘦 𝘵𝘩𝘢𝘵 𝘢𝘭𝘭 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘤𝘰𝘮𝘱𝘭𝘺 𝘸𝘪𝘵𝘩 𝘠𝘢𝘯𝘨𝘰\'𝘴 𝘱𝘰𝘭𝘪𝘤𝘪𝘦𝘴, 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘴𝘢𝘧𝘦𝘵𝘺 𝘴𝘵𝘢𝘯𝘥𝘢𝘳𝘥𝘴.𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠:𝘔𝘰𝘯𝘪𝘵𝘰𝘳 𝘢𝘯𝘥 𝘢𝘯𝘢𝘭𝘺𝘻𝘦 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦, 𝘱𝘳𝘰𝘷𝘪𝘥𝘪𝘯𝘨 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬 𝘢𝘯𝘥 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘵𝘰 𝘪𝘮𝘱𝘳𝘰𝘷𝘦 𝘵𝘩𝘦𝘪𝘳 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘢𝘯𝘥 𝘦𝘢𝘳𝘯𝘪𝘯𝘨𝘴.𝐓𝐚𝐫𝐠𝐞𝐭𝐬 𝐚𝐧𝐝 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠::𝘚𝘦𝘵 𝘢𝘤𝘲𝘶𝘪𝘴𝘪𝘵𝘪𝘰𝘯 𝘵𝘢𝘳𝘨𝘦𝘵𝘴 𝘢𝘯𝘥 𝘱𝘳𝘦𝘱𝘢𝘳𝘦 𝘳𝘦𝘨𝘶𝘭𝘢𝘳 𝘳𝘦𝘱𝘰𝘳𝘵𝘴 𝘧𝘰𝘳 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘰𝘯 𝘱𝘳𝘰𝘨𝘳𝘦𝘴𝘴 𝘢𝘯𝘥 𝘬𝘦𝘺 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘪𝘯𝘥𝘪𝘤𝘢𝘵𝘰𝘳𝘴.𝐃𝐫𝐢𝐯𝐞𝐫 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: 𝘐𝘥𝘦𝘯𝘵𝘪𝘧𝘺 𝘢𝘯𝘥 𝘵𝘢𝘳𝘨𝘦𝘵 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘤𝘩𝘢𝘯𝘯𝘦𝘭𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘰𝘯𝘭𝘪𝘯𝘦 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮𝘴, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘯𝘦𝘵𝘸𝘰𝘳𝘬𝘴, 𝘢𝘯𝘥 𝘳𝘦𝘧𝘦𝘳𝘳𝘢𝘭𝘴. 𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠: 𝘍𝘢𝘤𝘪𝘭𝘪𝘵𝘢𝘵𝘦 𝘵𝘩𝘦 𝘰𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘧𝘰𝘳 𝘯𝘦𝘸 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘢𝘴𝘴𝘪𝘴𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘥𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘷𝘦𝘩𝘪𝘤𝘭𝘦 𝘪𝘯𝘴𝘱𝘦𝘤𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘴𝘦𝘴𝘴𝘪𝘰𝘯𝘴. 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴 𝘸𝘪𝘵𝘩 𝘦𝘹𝘪𝘴𝘵𝘪𝘯𝘨 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘩𝘪𝘨𝘩 𝘳𝘦𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘳𝘢𝘵𝘦𝘴 𝘢𝘯𝘥 𝘥𝘳𝘪𝘷𝘦𝘳 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯. 𝐌𝐚𝐫𝐤𝐞𝐭 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: 𝘚𝘵𝘢𝘺 𝘪𝘯𝘧𝘰𝘳𝘮𝘦𝘥 𝘢𝘣𝘰𝘶𝘵 𝘮𝘢𝘳𝘬𝘦𝘵 𝘵𝘳𝘦𝘯𝘥𝘴, 𝘤𝘰𝘮𝘱𝘦𝘵𝘪𝘵𝘪𝘰𝘯, 𝘢𝘯𝘥 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘰𝘳𝘺 𝘤𝘩𝘢𝘯𝘨𝘦𝘴 𝘪𝘯 𝘵𝘩𝘦 𝘳𝘪𝘥𝘦-𝘩𝘢𝘪𝘭𝘪𝘯𝘨 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘥𝘢𝘵𝘢-𝘥𝘳𝘪𝘷𝘦𝘯 𝘥𝘦𝘤𝘪𝘴𝘪𝘰𝘯𝘴. 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: 𝘌𝘯𝘴𝘶𝘳𝘦 𝘵𝘩𝘢𝘵 𝘢𝘭𝘭 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘤𝘰𝘮𝘱𝘭𝘺 𝘸𝘪𝘵𝘩 𝘠𝘢𝘯𝘨𝘰\'𝘴 𝘱𝘰𝘭𝘪𝘤𝘪𝘦𝘴, 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘴𝘢𝘧𝘦𝘵𝘺 𝘴𝘵𝘢𝘯𝘥𝘢𝘳𝘥𝘴.𝘌𝘯𝘴𝘶𝘳𝘦 𝘵𝘩𝘢𝘵 𝘢𝘭𝘭 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴 𝘤𝘰𝘮𝘱𝘭𝘺 𝘸𝘪𝘵𝘩 𝘠𝘢𝘯𝘨𝘰\'𝘴 𝘱𝘰𝘭𝘪𝘤𝘪𝘦𝘴, 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘪𝘰𝘯𝘴, 𝘢𝘯𝘥 𝘴𝘢𝘧𝘦𝘵𝘺 𝘴𝘵𝘢𝘯𝘥𝘢𝘳𝘥𝘴. 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠: 𝘔𝘰𝘯𝘪𝘵𝘰𝘳 𝘢𝘯𝘥 𝘢𝘯𝘢𝘭𝘺𝘻𝘦 𝘥𝘳𝘪𝘷𝘦𝘳-𝘱𝘢𝘳𝘵𝘯𝘦𝘳 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦, 𝘱𝘳𝘰𝘷𝘪𝘥𝘪𝘯𝘨 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬 𝘢𝘯𝘥 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘵𝘰 𝘪𝘮𝘱𝘳𝘰𝘷𝘦 𝘵𝘩𝘦𝘪𝘳 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘢𝘯𝘥 𝘦𝘢𝘳𝘯𝘪𝘯𝘨𝘴. 𝐓𝐚𝐫𝐠𝐞𝐭𝐬 𝐚𝐧𝐝 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠:: 𝘚𝘦𝘵 𝘢𝘤𝘲𝘶𝘪𝘴𝘪𝘵𝘪𝘰𝘯 𝘵𝘢𝘳𝘨𝘦𝘵𝘴 𝘢𝘯𝘥 𝘱𝘳𝘦𝘱𝘢𝘳𝘦 𝘳𝘦𝘨𝘶𝘭𝘢𝘳 𝘳𝘦𝘱𝘰𝘳𝘵𝘴 𝘧𝘰𝘳 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘰𝘯 𝘱𝘳𝘰𝘨𝘳𝘦𝘴𝘴 𝘢𝘯𝘥 𝘬𝘦𝘺 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘪𝘯𝘥𝘪𝘤𝘢𝘵𝘰𝘳𝘴.














Skills: Delivery Operations · Strategic Partnerships · Logistic Support · Key Performance Indicators · Customer-Focused Selling · Communication · Negotiation · riders training · Vendor Management · Fleet Management · Fleet Operations · Growth Hacking · Transportation · Supply Management · Team Leadership







公司标识
City Lead Operations
Moveit Technologies
Jun 2022 - Jun 2023 | Islamabad, Pakistan

• Negotiated contracts with outside providers to minimize costs to the company and customers.
• Managed Third party logistic operations for a client according to his requirement (Short -Haul & Long Haul)
• Serving as the Primary Point of contact for cities including Faisalabad, Peshawar, Islamabad, Rashaki, and Lahore.
• Manually created shipments, assigned carriers, and dispatched shipments.
• Coordinated all emergencies, including delays due to weather, and carrier schedule changes to customers and supervisors.
• Built partnerships with 17 local organizations to create additional sources of revenue.
• Contacted retail companies via cold email, phone calls, and other channels to increase company outreach
. • Conduct prospective account research in the relevant target markets.
• Setting objectives for the business development team and devising corporate strategies for revenue growth

公司标识
Logistics Operations & Growth Lead
Moveit Technologies
Jul 2022 - Aug 2022 | Islamabad, Pakistan


Cross-functional Management with Clients includes (Jugnu, Imtiaz, Retailo, and Dastgyr ).
Providing 3PL services to all clients
Meetups with different Companies\' senior Management to create business opportunities for the company.
Creating and Updating Sop\'s for Operations to reduce finanacial Losses

公司标识
Senior Associate Operations
Airlift Technologies
Dec 2021 - Jun 2022 | Islamabad, Pakistan

Improved team productivity through bonus and competition initiatives, resulting in a 25% reduction in overall rider retention costs. • Strategized and planned Franchise Analysis and Deployment to increase supply chain efficacy. • Trained and onboarded more than 15000 riders for conducting operations in Islamabad. • Responded to market-level customer complaints about team behavior, product damage, and processing reimbursements. • Visualized Data using Excel and SQL. ● Investigated and saved 12% on rider acquisition costs, resulting in savings of $3000. ● Increased operational efficacy and overall customer experience. ● Initiated and led recovery strategies against fraud riders in Islamabad, working with a public and legal committee, and successfully recovered 5000$ over 8 months.

公司标识
Associate Operations
Airlift Technologies
May 2021 - Dec 2021 | Islamabad, Pakistan

●     Planning and acquiring a rider\'s fleet for newly launched warehouses, as well as initial rider scrutiny, on-app training, and behavioral training.
●     By tracing and tracking fraudulent riders, we were able to save 12% on rider acquisition costs, resulting in a total savings of $3000 USD while also improving operational efficacy and overall customer experience.
●     Initiated and led recovery strategies against fraud riders in Islamabad, working with a public and legal committee, and successfully recovered 5000$ over an 8-month period.

公司标识
Sales and Service engineer
Minhas Biomedical
May 2020 - Apr 2021 | Islamabad, Pakistan

 Increase in sales by visiting prospective buyers to show samples and provide product pricing, availability, and advantages

and build relationships with hospital staff

Provided product demonstrations and support with sales offers to increase overall sales by 4%
Educate medical personnel about the advantages of medical devices

公司标识
Operations Manager
Beanery
Jun 2019 - Jul 2020 | Islamabad, Pakistan


Managed the work schedules of restaurant employees
Dealing professionally with customer complaints
 Monitored market and competitor trends to develop new ideas. Tracked company inventories and ordered new products to replenish equipment levels.
 Kept track of the restaurant\'s cash flow and outstanding bills.

公司标识
Procurement Engineer
Time & Tune
Aug 2019 - Apr 2020 | Islamabad, Pakistan


 Kept track of project logbooks and software files on a computer.
 Increased the company\'s value by advising on electronic equipment and assisting them in becoming more reliable to their customers.
 Purchased, installed, tested, and decontaminated equipment
Identified cost-cutting and process improvement opportunities in logistics.

学历

Capital University of Science & Technology, Islamabad
学士, Bachelor of Engineering, MSc Electrical Engineering‎
Electric Power and Control System
CGPA 3.1/4
2021
Hamdard University
学士, , Electrical Engineering‎
Electronics
CGPA 3.2/4
2018

技能

初学者 Quality Assurance
初学者 Warehouse Management
初学者 Accounts Administration
中级 Administrative Organization
中级 Aesthetic Procedures Knowledge
熟练 Agile To Learn
中级 Analytical Skills
初学者 Assets Management
熟练 Building Business Relationship
初学者 Business Analytics
中级 Business Orientation
中级 Business Problems Analysis
初学者 Business Purchases Sales
初学者 C Problem Solving
中级 Communication Expertise
初学者 Community Facilitation
初学者 Computer Network Operations
熟练 Computer Proficient
初学者 Conservation Awareness
初学者 Cooordination Skills
中级 Coordination
中级 Coordination Abilities
中级 Customer Acquisition Strategies
中级 Customer Interaction
初学者 Customer Oriented
初学者 Customer Relationship Managament
中级 Data Analytics
中级 Data Comparison
中级 Data Driven
中级 Delivery Management
中级 Dispatch
中级 Dispatch Skills
初学者 Distribution
初学者 Distribution Logistics
初学者 Document Maintenance
初学者 Electronics Troubleshooting
初学者 Emergency Working
中级 Emotional Intelligence
初学者 End to End Processing
熟练 Enthusiastic
初学者 Excellent Supply Chain Concepts
中级 Fleet Management
中级 Fluent in English
初学者 Food Knowledge
中级 Franchise Sales
中级 Good Communication Skills
初学者 Good Leadership Skills
初学者 h Operations Management
中级 Handling Assignments
熟练 Hardworker

语言

中级 乌尔都语
中级 英语