概要

Worked as an assistant accountant in sindhu Cotton industry. Furthermore, in BPO industry worked as a corporate trainer and currently working as an operations supervisor.

项目

BSD Operations - Reorg project Mobilink
Mobilink History's Greatest Project In Business Solutions Division And Delt With Corporate Accounts

工作经历

公司标识
Operations Floor Supervisor
The Resource Group
Feb 2018 - 代表 | Lahore, Pakistan

Hereby as a Backend department of jazzcash waseela bank Helpline operations supervisor, managing all in bond and outbond queue and projecting, reporting and analysis of overall operational requirements from our client and Establishment of correspondence with different internal and external departments along with making follow up with sensitive concerns

公司标识
SOP formulation
The Resource Group
Dec 2015 - 代表 | Lahore, Pakistan

For the whole helpline related different Mobilink Service provider segments, propounded a complete SOP being followed in helpline operations in 111 and JazzCash Waseela bank operations

公司标识
Operations Supervisor
Trg - The Resource Group
Dec 2015 - 代表 | Lahore, Pakistan

I am working as an operations supervisor and manage employees at workplace over helpline services.

公司标识
Operations Supervisor
Mobilink
Apr 2014 - Feb 2018 | Lahore, Pakistan

Train lead and manage all operations of a team comprising of 20 employees

公司标识
Operations Floor Supervisor
Waseela Bank Helpline Jazzcash
Feb 2017 - Sep 2017 | Lahore, Pakistan

Leading a whole floor and managing operations and escalating different issues to specific department

学历

2732
哲学硕士, M. Com/M. Phil‎
Accounts
Completed
2015

技能

熟练 Adminstration Knowledge
熟练 Communications Development
初学者 Corporate Accounting
熟练 Corporate trainer
中级 Event Driven Programming
熟练 Official Assignments
初学者 Quick Book For Accounting
熟练 Report Writing
中级 SPSS

语言

熟练 乌尔都语
熟练 英语