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Aqsa Zulfiqar
Customer Support Executive
Ibex.connect - Islamabad, Pakistan
工作经历
Customer Support Executive
Ibex.connect
Jan 2019
- Jan 2020
| Islamabad, Pakistan
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
学历
University of Sargodha
硕士,
艺术硕士学位,
M.A Mass Communication
Mass Communication, Electronic Media, Print Media Theory and Reseach
CGPA 2.5/4
2017
技能
中级
Accounts Administration
熟练
Aseptic Technique Knowledge
初学者
Banking
初学者
Branch Operations Management
初学者
Business Development
初学者
Clinical Operations
熟练
Committed to Customer Services
初学者
Computer Proficiency
初学者
Conflict Management
初学者
Conservation Awareness
中级
Cooordination Skills
中级
Critical Thinking
中级
Cross Cultural Communication Skills
熟练
Customer Service Skills
初学者
Data Analytics
初学者
HR Operations
熟练
IT Support Responsibilities
初学者
Knowledge of Spreadsheets
初学者
Medical Practice Operations
中级
Microsoft Excel
初学者
Operational Tasks Handling
初学者
Physician Revenue Cycle
初学者
Record Keeping
中级
Relationship Building
中级
Reporting Abilities
初学者
RESTful APIs
初学者
Retail Banking
中级
Risk Management
初学者
Sals Trainer
熟练
Security Principles
初学者
Spreadsheet Navigation
初学者
Strategic Advisor
初学者
Strong Business Acumen
中级
Team Oriented
初学者
Transactions Management
语言
熟练 英语
熟练 旁遮普语
熟练 乌尔都语
