Retail manager of Hub store
oExpiry management of all 8000+ SKUs.
oEnsure the stock availability by inventory demand and its management of pharma and consumer products.
oEnsure best customer service and satisfaction.
oAbove 90 targets achieved consistent in three months including 110 achievement in month of August.
Managing Staff, Merchandising, Hitting Targets & Strategies development and its implementation to improve sales & services.
oEnsure that all store operational requirements are fulfilled by scheduling and assigning employees.
oMaintain store staff by recruiting, selecting, orienting, and training employees in coordination with HR.
oDriving operational, visual and customer service standards in store.
oPlan, monitor, and appraise performance as per the guidelines provided by HR department.
oAchieve financial objectives by preparing monthly and annual budgets, planning expenditures, analyzing variances, and initiating corrective actions.
oPlanning workforce deployment as per requirement.
oIdentify current and future customer requirements by establishing rapport with potential and actual customers and other stakeholders in a position to understand service requirements.
oProtect employees and customers by ensuring a safe and clean store environment.
oMaintain the stability and reputation of the store by complying with legal requirements.
oEnsure that companys brand image is protected and improved by providing quality products and services through the store team
oManage Production, Costing, Dealing clients, Payroll & Hiring.