概要

Experienced Project Manager/Coordinator and MS CRM Administrator with a demonstrated history of working in the information technology and services industry from last 6 years. Strong consulting professional skilled in Operations, Reporting & Analysis, Coordination, Team Motivation, Microsoft O365, Microsoft CRM, Project Management.

工作经历

公司标识
Assistant Manager HR/Admin/Procurement
Royal Ease Travel
Jan 2021 - 代表 | Islamabad, Pakistan

administrative tasks





·         Organizing and managing schedules and calendars for staff, managers, and senior-level officers
·         Receiving and processing communication channels, including email, phone, and physical mail
·         Offering assistance in organizing events, including ordering materials and requisitioning meeting spaces
·         Managing office management work .visas/ tickets processes of staff and management.
·         Maintaining Supplier/ vendor relationship, Offer assistance in organizing events, including ordering materials and requisitioning meeting spaces




公司标识
Chief Coordinator
Royal Airport Services
Nov 2020 - 代表 | Islamabad, Pakistan

Managerial Coordination reporting to CEO and CCO.

公司标识
IT Project Coordinator
Zones pk
Sep 2017 - Nov 2020 | Islamabad, Pakistan

·      Define and plan the scope of the project.
·      Effective communication between all the departments.
·      Negotiate with customer and team.
·      Analyse and minimize project risk.
·      ­Monitor and motivate the employees keeping the factor of time, budget, and customer satisfaction in mind.

公司标识
Coordinator to AVP
Pak Gulf Construction (Pvt) Ltd.
Jul 2020 - Oct 2020 | Islamabad, Pakistan

working directly with AVP.

公司标识
Microsoft CRM Administrator
Ovex Technologies
Aug 2015 - Sep 2017 | Islamabad, Pakistan

Maintained CRM platform, including making changes to pick lists, fields, workflows, page layouts, advanced finds. Performed exports and imports and tests of data from the application as requested.
Converted raw data into acceptable format of CRM in Excel through VLOOKUP. Managed all duplicate records Identified and correct errors made by system users.
Maintained controls of security rights, security settings and user privileges Managed onboarding of new users Supported users by troubleshooting and resolved issues related to reports, dashboards, views, access/visibility, system errors, feature request data quality and other general questions related to use of the system.
Interacted with marketing and business development teams to identify overcome customer support issues and to identify opportunities.

学历

Management and Strategy Institute
证书, ‎
Incomplete
2021
Coursera
证书, Agile With Atlassian Jira‎
Jira
Completed
2021
ScrumStudy
证书, Scrum Fundamentals Certified‎
Scrum Fundamentals
Completed
2021
University of Arid Agriculture, Murree Road
硕士, 工商管理硕士学位, MBA HRM‎
Business Adminstration, HRM
CGPA 2.9/4
2017

技能

熟练 Negotiation
初学者 Accurate Record Keeping
中级 Administering
中级 Administrative Management
熟练 Adminstration Knowledge
中级 Agile
初学者 Agile Leadership
初学者 Agile Modeling
中级 Agile Project Management
熟练 Analysis
中级 Analytic Problem Solving
熟练 Analytical Skills
中级 Applications Preparation
熟练 Augmentative Communication
熟练 Call Handling
初学者 Cash Collection
熟练 Communication & Writing Skills
熟练 Conservation Awareness
中级 CRM
中级 Customer Acquisition
熟练 customer management skills
中级 Drafting Agreements
熟练 Drafting Skills
中级 Email Writing
初学者 Employee Administration
熟练 Etiquettes
中级 Excellent Comunication Skills
熟练 Food Knowledge
中级 Front Office Support
熟练 good communication and reporting skills
中级 Good Reporting Skills
熟练 Good Team Player
熟练 HR Knowledge
初学者 HR Policy Formulation
熟练 HR values
熟练 Information Technology
熟练 Internet Explorer
中级 IT Knowledge
熟练 IT Service Delivery
中级 ITIL Process Implementation
初学者 Knowledge of ICT Technologies
熟练 Leadership Management
熟练 Management
中级 Management Control
熟练 Medical Supplies
熟练 Monitoring Projects
熟练 Multi Tasking
熟练 nalytical Skills
中级 NetSuite
熟练 Obstetrician

语言

熟练 英语
中级 旁遮普语
熟练 乌尔都语