I am a top-performing Marketing Manager with extensive experience implementing marketing strategies, overseeing brand management, and maximizing profits to achieve business objectives. A seasoned Brand Manager who possesses expertise in all aspects of marketing, as well as, the aptitude to develop revenue-generating partnerships with organizations. Exceptional leader with business acumen and demonstrated success launching new products, pipeline development, pinpointing client needs, client affairmanagement, new networking development, Customet services, recoveries, transfet, merger and resolving critical problems through assessment and analysis. Outstanding relationship builder, skilled at gaining trust of key clients and pulling diverse departments to achieve a common vision. Able to obtain superior campaign response, execute large-scale projects, and build client loyalty.
My key skills include New Product Development • Full-scale Project & Brand Management • New Business Development • Client Service/Relations • Brand Strategy & Execution • System Development • Sales Promotion • Event Management • BTL Activities • Sales Management • Trade Offers & Shows • ISO Certification • Advertising Campaigns • Media Planning & Management • Costing/Budgeting/Forecasting • Staff Development & Leadership • Qualitative Research • Effective Communicator • Problem Resolution
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
· Conducted meetings and discussion with international clients and encouraged them for purchasing properties for the investment purpose.
· Increased client satisfaction rate by delivering property maintenance services, offering proper investment plans, and enforcing preventative policies.
· Functioned in close collaboration with all members to achieve business and real estate goals.
Deal with client issues Transfer, meger, Swaping, site plan, possession, recoveries and development.
· Achieved business targets by creating and implementing client servicing, customer communication, and complaint management systems.
· Significantly raised customer satisfaction ratio to over 80% by executing communication strategies and educating a motivated staff members about customer servicing.
· Successfully established and implemented standard operating procedures for various operational system to raise customer feedback and intimation system.
· Amplified the plots rate to over 40% as well as ensured customer and dealership satisfaction by designing and applying effective marketing strategies.
· Designed and implemented merger, transfer, and refund systems and procedures for bank mortgage.
Recoveries, Sales, Customer Srrvices.
· Identified needs for skill improvement and conducted training sessions for sales staff that improved efficiency.
· Created new portfolio of customers and retained best services level by resolving customer complaint.
· Analyzed, created, and delivered presentations for customers while overseeing and spearheading sales promotions and product launch campaigns.
· Examined budget vs sales promotion effect to promote products and beliefs of a business or organization.
Deputy Manager Marketing / Brand Manager | 2006 to 2008
Brands: Jam-e-Shirin, Johar Joshanda, Springley, OTC Division, and OOH
· Played an integral role in spearheading consumer segmentation, competitive strategic analysis, and insight development while meeting and exceeding marketing performance measure.
· Efficiently scheduled, oversaw, and devised ATL & BTL advertising and sales promotion activities for all Qarshi brands while spearheading and evaluating merchandising team.
· Delivered strategic direction and monthly product updates to the management via close collaboration with key accounts, CSD, utility stores, and other institutions.
Assistant Manager Marketing | 2003 to 2005
Brands: Jam-e-Shirin, Johar Joshanda
· Offered robust support to management and Marketing Manager in creating advertising, annual marketing, sales promotion, and brand plans and overseeing product launch while executing ATL and BTL activities.
· Built synergies with sales team nationwide, system, and NPD department to develop new products and oversee whole portfolio of Drinks and Joshanda while fulfilling ISO requirements and manuals.
· Received certificate of appreciation from Chief Executive and DGM Sales & Marketing.
NPD Executive | 2002 to 2003
Brands: Jam-e-Shirin, Johar Joshandam and NMD
· Led CLT’s, market research, and feasibility study for the launch of various medicinal, Joshanda, and Sugar-Free Johar Joshanda in Lahore, Sargodha, Multan, and Faisalabad
· Created literature and other POS material for various new products and oversaw packaging development of all Qarshi brands
Manage industries ranging from Leather, Carpet, Apparel, Fabrics, Towel, Sheep casing.
Follow up with clients Pre-Alerts, Post Alerts and recoveries.
Vistis clients on lead generation.
Send letters to clients on events.