概要

• Seeking a professional & challenging career in a dynamic organization providing a competitive environment in the field of Hospitality & Tourism Industry that encourages professional excellence and career growth.
• Having Advance Diploma in Hospitality and Tourism Management from FTMS College Cyberjaya, Malaysia affiliated with CTH, UK.

工作经历

公司标识
Restaurant Supervisor
Divers Paradise Cafe SDN BHD
May 2017 - Feb 2018 | Kuala Lumpur, Malaysia

Work varied shift schedule including lunch and dinner shifts, opening and closing the restaurant
Oversee inventory control, ordering, food sanitation and quality control of food products.
Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.
Supervised the preventative maintenance and upkeep of equipment, and facility.
Supervised the overall performance of food service facility and kitchen operations.

公司标识
Trainee (Front office)
Ixora Hotel SDN BHD
Mar 2017 - Apr 2017 | Perai, Malaysia

Greets, register and assign room to guests.
Handles confidential information, including guest record with high degree of integrity.
Promptly and effectively deals with guest requests and complaints.
Responsible for cash drawer contents and transactions during shift.
Maintain accurate check in including cash flow, registration card, reservation cards, and walk in guests.

公司标识
Trainee (Front Office & Food and Beverage Department)
Sauajana Hotel Kuala Lumpur
Sep 2016 - Feb 2017 | Kuala Lumpur, Malaysia

Food and Beverage Department:
• Plan, coordinate, arrange and develop the food and beverage services of groups and businesses, while meeting customer expectations make sure that food and hygiene standards have to be met.
• Participating on Managing the food and beverage provision for functions and events
• Participating on supervising catering and waiting for staff at functions.
• Organizing, leading and motivating the catering team.
• Planning staff shifts and rotation
Front Office Department:
• Ensure accurate and efficient running of reception including check in/out procedures. Respond to Guest queries in a timely and efficient manner.
• Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Act in accordance with fire, health and safety regulations and follow the correct procedures when required

公司标识
Captain
PLOY Restaurant
Jan 2015 - Jul 2016 | Kuala Lumpur, Malaysia

Recording the orders received by the cashier and forwarding them to culinary workers.
Monitoring the status of placed orders.
Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher authorities.
Maintaining detailed records and assisting the cashier in generation of the daily cash reports.

学历

FTMS College Cyberjaya
大专, Advance Diploma In Hospitality and Tourism Management‎
Hospitality & Tourism
Incomplete
2017
FTMS global college kuala lumpur
大专, Diploma in Hospitality and Tourism Management‎
Hospitality & Tourism
Completed
2016

技能

熟练 Adminstration Knowledge
熟练 Business Decision Making
中级 OPERA
熟练 POS
熟练 SEO Social Media Manager
熟练 Well Communication

语言

熟练 印度语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语