I am a highly motivated and performance driven professional Level Administration Professional with progressive experience in client relations, administration, customer service, sales and operations management with an aptitude to achieve objectives through strong intellectual skills, discipline of mind and business awareness underpinned by global mindset. I am an experienced problem-solver expediting all human resource and administration functions from planning, development, and metrics to full team building and leadership. Currently I am pursuing Master in Human Resource Management from University of Karachi and completed Graduate in Psychology from University of Karachi, Karachi
My key skills include human resources, office administration, counseling/training, recruiting & selection, data gathering, restaurant operations, monitoring & evaluation, customer service, analytical skills, communication skills, problem solving and Microsoft office suite
Currently I am engaged with Transsion Tecno Electronics Pakistan, as an Administration Incharge, where I am responsible for maintaining professional company image, including company cleanliness, proper uniforms, and appearance standards. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
Contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records.
Responsible for arrangement of transport and coordinate with the transporter.
Responsible for arrangement of any medical emergency.
Responsible for managing canteen’s daily work, coordinate with the canteen contractor about the food items.
Distribute and store correspondence (e.g. letters, emails and packages).
Organize meeting schedules for various departments
Respond to incoming communications, such as phone calls and emails
Help organize small to large scale events and provide ongoing assistance during events
Plan, coordinate and manage all administrative procedures and systems
Ensure the smooth and adequate flow of information within the company
Maintains administrative staff by recruiting, selecting, orienting, and training employees.
Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
Sets policies and procedures for training, coaching, counseling, and career development for staff.
Develops and implements policies and procedures to improve operations and function of the department.
Building and expanding on skills by engaging in educational opportunities.
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Organize and supervise other office activities (recycling, renovations, event planning etc.)
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Coordinates work activities among departments.
Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
Establishes standards and procedures for work of housekeeping staff.
Security and Safety:
Assume overall responsibility for the safety and security of designated areas.
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Obtains help by sounding alarms.
Maintains environment by monitoring and setting building and equipment controls.
Ensuring that basic facilities, such as water and heating, are well-maintained
Conducting routine inspections of premises and equipment.
Overseeing contractors when professional repairs are necessary.
Overseeing quality checks on HVAC, air conditioning, plumbing and electrical systems
Responsible to complete the work assigned by Manager.
Manage office supplies stock and place orders
Prepare regular reports on expenses and office budgets
Maintain and update company databases
Organize a filing system for important and confidential company documents
Answer queries by employees and clients
Update office policies as needed
Maintain a company calendar and schedule appointments
Book meeting rooms as required
Distribute and store correspondence (e.g. letters, emails and packages)
Prepare reports and presentations with statistical data, as assigned
Arrange travel and accommodations
Schedule in-house and external events
Direct all functions and activities associate with restaurant operations, as well as follow company standards and service levels to increase sales and minimize costs, including food, beverage, supply and utility. â€¢ Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Serve high-end clientele to ensure best guest services and maximum customer satisfaction level. â€¢ Track actual cost and organize work schedules for the staff based on project business volume; submit all financial, and administrative reporting according to schedule deadlines.